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KHALDIA BASSAM Mahmoud

English

Dubai, United Arab Emirates

Work Experience

  • Customer Service RepInternship

    Vodafone Egypt

    May 2015 - Sep 2015 -4 months

    Egypt

    • Job Details:call center for Vodafone UK as customer service technical department. Network issues. Handset issues Service issues
  • AudiovisualFull Time

    ICOM

    Jun 2013 - Present -12 yrs, 1 month

    Egypt

    • Job Details:Practical part of Audiovisual through conferences
  • Project Manager AssistantInternship

    International Initiative for Cooperation

    Apr 2012 - Sep 2012 -5 months

    Bulgaria

    • Job Details:Writing project among EU countries and make new culture exchange.
  • Customer Service RepresentativeFull Time

    AT&T

    Oct 2011 - Apr 2012 -6 months

    Egypt , Alexandria

    • Job Details:Billing department of AT&T and handling Customers complains aside too selling new products of AT&T
  • Education

    • College Diploma in Italian Language and Literature

      Università degli Studi di Milano

      Jan 2013 - Jan 2013 - 0 Month

    • Bachelor's Degree in English Literature & Translation

      Damascus University

      Jan 2003 - Jan 2007 - 4 yr

    Activities

    • Project Coordinator at International Initiative for Coopeartion

      Volunteering

      Apr 2012 - Jan 2012 -3 months

    Skills

    • Hard Skills
    • Translation
    • Microsoft Word
    • Project Writing
    • Teaching
    • Customer Service
    • Adobe Photoshop
    • Video Editing

    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • Italian

      Advanced
    • French

      Beginner

    Training & Certifications

    • Diploma

      Milan university·2013
    • Youth EVS

      2012
    • Non-Arab speakers Instructor

      Arabi Centre·2009
    • Quality Control

      Alexia·2009
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