KK

Khadija Tarek khairallah

Client Service Representative at Vodafone UK

Bab Sharq, Alexandria, Egypt

Work Experience

  • Client Service Representative

    Vodafone UK

    Dec 2023 - Present -1 yr

    • Job Details:Resolved customer inquiries and complaints efficiently, maintaining a high satisfaction rate. Managed a high volume of calls daily, demonstrating excellent multitasking and time management skills. Consistently met or exceeded performance targets, including response time and issue resolution metrics.
  • English Language Instructor

    Canadian Camp

    Dec 2021 - Dec 2022 -1 yr

    • Job Details:Taught English to students, focusing on language skills such as vocabulary and communication skills. Fostered a positive and inclusive classroom environment to encourage participation and confidence. Assessed student progress regularly and provided constructive feedback to improve performance.
  • Education

    • Bachelor's Degree in Islamic Studies

      Al-Azhar University

      Jan 2015 - Jan 2018 - 3 yr

    • Bachelor's Degree in Teaching Arabic for Non-Natives

      American University in Cairo (AUC)

      Jan 2024   1 Year 6 Months

    Skills

    Languages

    • Arabic

      Fluent
    • French

      Fluent
    • English

      Advanced
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