KM

kerols maher

Summer Intern – Banking Operations Department

Egypt

Work Experience

  • Summer Intern – Banking Operations Department

    Commercial International Bank (CIB)

    Jun 2022 - Aug 2022 -2 months

    Egypt

    • Job Details:Supported daily banking operations, including account management and transaction processing. Worked closely with the team to streamline operational workflows. Enhanced knowledge of banking compliance and customer service standards.

  • Summer Intern – Financial Inclusion Department

    Bank Misr

    Jun 2021 - Aug 2021 -2 months

    Egypt

    • Job Details:Participated in promoting financial inclusion initiatives to underserved communities. Assisted in preparing reports and analyzing data to support decision-making. Gained hands-on experience in banking operations and customer engagement.

  • Client Service Representative

    Vodafone Egypt Telecommunications S.A.E.

    Oct 2019 - May 2022 -2 yrs, 7 months

    Egypt

    • Job Details:Worked at Vodafone for 3 years. Received calls from customers who had problems with their sim cards, such as connectivity, internet speed, and canceling subscriptions and services that they did not want. Developed communication skills with different clients.

    • Education

    • Bachelor's Degree in Accounting

      Helwan University

      Jan 2019 - Jan 2023 - 4 yr

    Skills

    Languages

    • Arabic

      Fluent

    • English

      Intermediate
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