Kerolos Hermina

Senior Customer Service and Sales AgentFull Time

• Job Details:- Ensure the highest standard of customer service is provided to Emirates customers. - Ensure that all necessary ticket related documentation is filed. - Actively be involved in suggesting new ideas and providing recommendations on the improvement of the service provided. - Handle visa inquires and requests for UAE

Crew CoordinatorFull Time

• Job Details:•Coordinating the flight crew. •Entering and recording all trip and scheduling process data into our PDC system software. •Coordinating crew visas and/or passports and tracking training records.

Travel ConsultantFull Time

• Job Details:handle customers' enquiries, requests, and complaints in a positive and effective manner. Ensures all key performance indicators for customer satisfaction are achieved.