Keroles Samir Yacoub

Universal TellerFull Time

• Job Details:- Promote and sell full range of products on daily basis - Handle all cross selling opportunities - Receive and process cash/cheque deposits - En-Cash bank cheques or withdrawals - Buy/ Sell foreign currencies - Issuance of Manager cheques, Certified cheques and Bank drafts - Affect outgoing transfers within the set regulations - Accept transfers from/ to main vault and other branches - Receiving and preparing clearing and collection cheques - Process special constructions concerning TDs - Ensure implementation of all CBE limits, bank policies, procedures, KYC and compliance regulations

Customer ServiceFull Time

• Job Details:- Manage a portfolio of customers achieving revenue goals, sales/service and portfolio growth targets across a range of products and services for a specific pre-defined set of customers to create a profitable and durable relationship - Maintain a superior customer service experience, covering all customer requests and handling complains to develop a close relationship - Increase customer's portfolio by making new relations beside handling the existing portfolio. - Understanding the needs of the end customer & providing appropriate financial solutions.

Data Processing SpecialistFull Time

• Job Details:-Prepare, compile and sort documents for data entry -Check source documents for accuracy -Verify data and correct data where necessary -Obtain further information for incomplete documents -Update data and delete unnecessary files -Combine and rearrange data from source documents where required -Enter data from source documents into prescribed computer database, files and forms -Transcribe information into required electronic format -Scan documents into document management systems or databases -Check completed work for accuracy -Store completed documents in designated locations -Maintain logbooks or records of activities and tasks -Respond to requests for information and access relevant files -Print information when required -Comply with data integrity and security policies -Maintain own office equipment and stationery supplies