Kamya Kennedy Joseph

Computer OperatorFull Time

• Job Details:• Oversaw general computer operations. • Assisting with troubleshooting activities, installing hardware and software and maintaining company data. • Performed basic computer maintenance and troubleshooting. • Installed and updated software as per directions. • Maintained operating records. • Addressed customer queries. • Working closely with data entry operators and help desk staff to coordinate strongly giving company an accurate and timely computer processing cycles. • Assisting in providing for the security and confidentiality of the data maintained by Information Services. • Configuring softwares of all the computer systems. • Performed basic office related tasks including correspondence, photocopying and recordkeeping • Making prints of hardcopy to customers according to the instruction. • Scanning, laminating and photocopying important documents to send along with reports. • Distributed important information through emails and posting hard copies on the notice board for employees' reference. • Entered data into computer using designed form interfaces as well as saving it in databases. • Typed all necessary files such as dissertations, reports and research works as instructed using ms word, excel and PowerPoint. • Providing information about company's services to customers. • Filed records and verifying business information. • Maintained customer confidence and protects operations by keeping information confidential.