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Khaled Samir Mohamad Rashad El-Shiekh

to be application support senior

6th of October, Giza, Egypt

Work Experience

  • Senior Application Support EngineerFull Time

    Logicsware

    Oct 2012 - Present -12 yrs, 9 months

    Egypt , Giza

    • Job Details:provides technical support regarding a spectrum of software used within a telecommunication, hospitality and IVR business sector. Identifying and Evaluate Technology Solutions.
  • Install Oracle Financial ApplicationFull Time

    Cairo University

    May 2010 - Aug 2010 -3 months

    Egypt , Giza

    • Job Details:Worked in a project for 3 months to computerize the university system , Install Oracle financial application and defined the network connection between systems
  • IT SpecialistFull Time

    MH Advisor For Advertising & E-Marketing

    Apr 2010 - Sep 2012 -2 yrs, 5 months

    Egypt , Cairo

    • Job Details:Organizes information analyzing, interpreting, and classifying data.
  • Technical SupportFull Time

    Ministry of Defense, Egypt

    Jan 2009 - Mar 2010 -1 yr, 2 months

    Egypt , Cairo

    • Job Details:Worked on Fujitsu Siemens server environment (two application servers and two data storage servers run on Sun Solaris and Windows server 2003) Worked on Oracle10j Financial application. Complete installation and configuration of AntiVirus server Norton End point11. Complete installation and configuration of Microsoft office server 2003. Complete installation and configuration of Thin Clients system. Responsible for computers network technical support and troubleshooting (60clients).
  • Education

    • Bachelor Degree in Computer Science And Information System

      Akhbar El Youm Academy

      Jan 2004 - Jan 2008 - 4 yr

    • High School - Thanaweya Amma

      Saray El Obba Elsanaweya Banin

      Jan 2003 

    Achievements

    This is Khaled Samir El-Shiekh, I had received a bachelor's degree in computer since and information system since 2008, then I joined military service after that I worked at many technology fields the last one is application support engineer, and decided to increase my qualifications so I get CCNA routing and switching course and Front-End web development (HTML5, CSS, JavaScript, Nod.js, and WordPress) the course which helps me in my field besides my very good knowledge of SQL Query. My career's main purpose is to analyze implement and maintain computer systems. Usual work duties listed on an Application Support Analyst resume examples include providing technical support to users, preparing documentation, training staff, improving system usability, and supporting corporate strategies. I provide technical support regarding a spectrum of software used within the telecommunication, hospitality, and IVR business sector and identifying and Evaluating Technology Solutions.

    Skills

    • Windows, Windows Server platform
    • Microsoft Office
    • Computer Hardware
    • A+
    • N+
    • HTML
    • Manage and create new networks
    • JavaScript
    • CSS
    • WordPress
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    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Front-End web developer

      Udacity·2021
    • CISCO Routing and Switching

      CLS Learning Solutions·2020
    • JAVA

      WAN Course Center·2011
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