kareem esam

Technical SupportFull Time

• Job Details:Responsible for (Delta &Canal) branches for managing and maintaining internal network, computers, CCTV and VPN Connection & Providing 1st/2nd support to all users. Administering the IT department’s policies and procedures & Diagnosis of desktop, application, networking and infrastructure issues. Troubleshoot and provide solution in a timely manner for complex issue and operating system related infrastructure. Trainer to new employees with hr team of (outlook - information security - windows & internet). Handling system administration Anti-Virus products, DNS/DHCP, TCP/IP, Ethernet, wireless router and Firewall Configurations.

Assistant Director of NetworkFull Time

• Job Details:Managing Troubleshoot Windows Server 2003&Windows XP Client. Support of telecommunication equipment. Help Desk, calls and Remote Desktop. Configuring Outlook and PST file management.