KM
KEITH Munashe
Waiter
Dubai, United Arab EmiratesWork Experience
Kapoto Restaurant
Jun 2024 - Mar 2025 -9 months
Zimbabwe
- Job Details:Taking accurate orders and efficiently coordinating with kitchen staff to deliver food and drinks on time. Delivering exceptional customer service by promptly addressing guest needs and ensuring a positive dining experience. Maintaining a clean and organized workspace, including tables, utensils, and dining areas to uphold hygiene standards. Recommending menu items and specials based on guest preferences to enhance the dining experience. Managing payment transactions, providing correct change, and processing credit card payments accurately. Handling customer complaints professionally, resolving issues to maintain a high level of customer satisfaction. Assisting with opening and closing duties, including inventory checks and setting up dining areas.
Gotcha Nyama Restaurant
Oct 2022 - May 2024 -1 yr, 7 months
Zimbabwe
- Job Details:Greet customers warmly and provide them with menus upon arrival. Serve food and beverages promptly and courteously. Answer questions about menu items and make recommendations when asked. Ensure that tables are set up properly before guests are seated. Monitor dining areas to attend to guests’ needs and requests. Clear and clean tables after customers finish their meals. Process payments and provide change or receipts as needed. Accurately take food and drink orders from customers, ensuring special requests are noted.
Victoria 22 Restaurant
Mar 2021 - Sep 2022 -1 yr, 6 months
Zimbabwe
- Job Details:Greeting guests promptly and professionally while presenting menus and explaining daily specials. Taking accurate food and beverage orders and entering them efficiently into the POS system. Delivering meals and drinks in a timely manner while ensuring presentation and order accuracy. Checking in with guests regularly to ensure satisfaction and address any concerns immediately.