KN
Kefuh Ngong
Restaurant & Bar Manager (Assistant) at Z-Louage
CameroonWork Experience
Restaurant & Bar Manager (Assistant)
Z-Louage
May 2024 - Present -1 yr
- Job Details:Hired, trained, coached and mentored staff to ensure smooth operation of business, promoted a team environment. Reviewed processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures. Coordinated inventory, invoicing, accounts receivable and cost control programs. Responsible for the selection and maintenance of equipment. Quickly and effectively solved customer challenges. Liaised between customers to perform internal reporting and analysis.
Z-Louage
Dec 2022 - Apr 2024 -1 yr, 4 months
- Job Details:Expertly crafted a diverse range of cocktails and beverages, ensuring consistency and quality. Delivered exceptional customer service by engaging with patrons and addressing their needs promptly. Maintained comprehensive knowledge of menu offerings, specials, and promotions to enhance guest experiences. Set up and organized bar equipment, managed cash handling, and processed transactions accurately. Implemented standard recipes to control costs while ensuring high-quality drink production. Adhered to alcohol safety regulations, effectively managing intoxicated guests responsibly. Conducted inventory counts and assisted in ordering supplies to maintain optimal stock levels.
Z-Louage
Oct 2020 - Mar 2022 -1 yr, 5 months
- Job Details:Checked with customers to ensure that they are enjoying their meals and took action to correct any problems. Wrote patrons' food orders on order slips, memorizing orders, or entering orders into computers for transmittal to kitchen staff.
Manager of Stock and Distributor
Santa Lucia
Oct 2020 - Mar 2022 -1 yr, 5 months
- Job Details:Worked as distributor (bread) consisted of meeting people needs. Fixed problems and complaints. Worked as a manager as well as bread prep. Gave orders to stores around town. Answered phone calls and received payments from people entirely. Helped and formed groups of people to do distribution tasks. Received customer payments.
Skills
- Microsoft Office
- Microsoft Excel
- computer
- Graphic Designing
- Bar management
- Cashier
- waiter
- Customer and Personal Communication Skills
- Bakery
- Supervisor and Controller
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Languages
French
FluentEnglish
Intermediate