Kefuh Ngong

Restaurant & Bar Manager (Assistant)

• Job Details:Hired, trained, coached and mentored staff to ensure smooth operation of business, promoted a team environment. Reviewed processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures. Coordinated inventory, invoicing, accounts receivable and cost control programs. Responsible for the selection and maintenance of equipment. Quickly and effectively solved customer challenges. Liaised between customers to perform internal reporting and analysis.

Barista

• Job Details:Expertly crafted a diverse range of cocktails and beverages, ensuring consistency and quality. Delivered exceptional customer service by engaging with patrons and addressing their needs promptly. Maintained comprehensive knowledge of menu offerings, specials, and promotions to enhance guest experiences. Set up and organized bar equipment, managed cash handling, and processed transactions accurately. Implemented standard recipes to control costs while ensuring high-quality drink production. Adhered to alcohol safety regulations, effectively managing intoxicated guests responsibly. Conducted inventory counts and assisted in ordering supplies to maintain optimal stock levels.

Waiter

• Job Details:Checked with customers to ensure that they are enjoying their meals and took action to correct any problems. Wrote patrons' food orders on order slips, memorizing orders, or entering orders into computers for transmittal to kitchen staff.