Kathleen Flemig

Director of Inbound TourismFull Time

• Job Details:- Manage all Social Media Sites (German, English, Russin, French) - Cintracting and Batter Agreements - Organizing and handling of individual Travels / Tours - Incoming, Outgoing, Domestic, Flight Ticketing, Car Renting, Transportation, Excursions, Honeymoons, Events and Campaigns, VIP Service, Visa - Market Analysis and Development of Strategiespiel - Social Media Project for all Hotels / Resorts - Development of Review Program - Arrangement and Attendance of Exhibitions - Customer Acquisition, Customer Care, Customer Service, Complaint Management - Quality Control - Handeling of: Odoo, Amadeus, Canva, Photoshop, IATA etc. - Visiting Hotels / Resorts to ascertain accommodation quality and suitability - Liaising with Coach Operators, Airlines, Hoteliers and Resort Reps - Agreeing service levels, contracts, budgets and costs - Collecting, evaluating and responding as appropriate to customer feedback - Designing and Producing brochures and internet- based information - Data Base Management - more...

Freelancer Social Media & Marketing SpecialistFull Time

• Job Details:Manage all social media accounts Created social media graphics for daily postings Increased social media following and clicks through promotions Setting up strategies

Assistant Marketing Manager & Guest Relations ManagerFull Time

• Job Details:Developed a social media strategy to increase the following of the company website Developed Short & Long Term Marketing Strategies and Quality Control Plan to improve Hotel Quality Standards according to EU Regulations Build up Relationships to German TOs and Retailers Market Analyses to implement strategies to increase incoming business Barter Agreements with Media Partners Review Analysis, Statistics and Action Plan development Online Marketing, Traffics, campaigns Budget Plan Attending Exhibitions & Fairs Development of new Corporate Identity, Branding and Image Campaign Development of Loyalty Card Program Handling all belongings to TOs and Travel Agencies VIP Programs and Guest Service Plan Development Complaint Management Department Personal Management and Training Orientations and FAM-Trips Quality Control