Kateryna Troino

HR & Cairo Office ManagerFull Time

• Job Details:1. Conducted 65+ interviews for following positions: CEO, Leads Developers Account Manager, Personal Assistant, Office Admin, Sales Development Representative, Procurement Admin, Sales Manager, Marketing Manager, HR Manager, and Interior Designer. 2. Hired 11 employees, including CEO 3. Developed on-line training program (including training concept, structure, flow, materials, test) 4. Conducted company training which was shoot to be available on-line 5. Organized company outings and team-building activities 6. Developed following company procedures with forms (in accordance with Labor Law of UAE, Egypt and China): on leaves, on attendance, on business travel and entertainment, on compensation and benefits, communication and e-mails, discipline, on visa, on inventory and devices, on recruitment. 7. Described company processes and workflow (sales, marketing, HR, training, finance, key accounts and hiring leads developers) 8. Contributed into company business plan development (using Business Model Generation and Value Proposition Design approach) 9. Developed and implemented KPI system (distribution of KPI, reporting system, tracking, analysis, approvals, payments) 10. Implemented planning and reporting processes (through MS Excel and MS Projects) 11. Created and maintained employees database, selection database 12. Created employment contracts for China, Dubai and Egypt offices 13. Developed company structure and job descriptions, one employee reallocated, two promoted 14. Developed the process and realized restructuring of the Cairo Office 15. Interviewed and developed profiles of company employees and coordinated discharge process in China as a part of company merge process 16. Supervised creation of marketing materials and social media presence strategy 17. Handled office administration issues 18. Conducted 5 company presentations; contacted more than 50 potential Leads Developers 19. Attended 15 meetings with prospect clients, Lead Developers and Business Partners; 20. Made research on Swiss International Hotel Management Group 21. Passed 3 potential/interested Leads Developers contacts to successor

HR ManagerFull Time

• Job Details:1. Systematized recruitment process 2. Conducted over 425 interviews, hired 30 employees for following positions: Event Manager, Accountant, IT admin, Sales Manager, Business Travel Manager, Office Admin/Secretary, Courier, Visa Manager, Head of Visa Department, Air Tickets Selling Agent, HR Manager 3. Developed process and materials for new employees’ induction 4. Prepared and run employee’s assessment, including materials, interviews and analysis of results 5. Wrote mission, vision and company values 6. Developed and Implemented CSR policy, organized CSR events: participation in 2 marathon competitions, participation in environmental initiative “Let’s do it Ukraine” (https://letsdoitukraine.org/) 7. Organized corporate events: Company Birthday, International Women’s Day, New Year Celebration etc. (chose location, menu, created program, coordinated program with event host, prepared all necessary logistics, coordinated preparation and realization of event) 8. Developed company culture and team spirit 9. Organized and managed English language courses for the employees