KM

Kartik M Prabhulinga

Territory Manager

Bengaluru, India

Work Experience

  • Territory Manager

    VOC Automotive India Pvt. Ltd.

    May 2024 - Aug 2024 -3 months

    India

    • Job Details:Directed service operations across the assigned territory, achieving a 15% increase in customer satisfaction scores. Collaborated with sales & marketing to identify new business opportunities, resulting in a 10% expansion of the customer base. Trained and mentored technicians to improve technical expertise and service quality.
  • Area Operations Manager

    KOTS

    Oct 2022 - Jan 2024 -1 yr, 3 months

    India

    • Job Details:Led service operations to improve process efficiency, reducing turnaround time (TAT) by 20%. Managed budgeting, inventory, and forecasting to optimize profitability. Supervised and trained 30+ staff to enhance service delivery and customer satisfaction.
  • Assistant Operation Manager

    Cars24

    Aug 2021 - Oct 2022 -1 yr, 2 months

    India

    • Job Details:Supported end-to-end operations, streamlining workflows to boost efficiency by 18%. Coordinated with management on strategic initiatives for long-term growth. Implemented operational guidelines that improved compliance and service quality.
  • Service Manager

    Ather Energy

    Apr 2020 - Aug 2021 -1 yr, 4 months

    India

    • Job Details:Managed EV service operations, improving turnaround time and ensuring compliance with quality standards. Enhanced customer engagement by implementing proactive feedback mechanisms. Oversaw inventory and procurement, ensuring 95% parts availability.
  • Education

    • Bachelor's Degree in Mechanical Engineering

      Bapuji Institute of Engineering & Technology

      Jan 2008 - Jan 2014 - 6 yr

    Skills

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