KM
Kartik M Prabhulinga
Territory Manager
Bengaluru, IndiaWork Experience
VOC Automotive India Pvt. Ltd.
May 2024 - Aug 2024 -3 months
India
- Job Details:Directed service operations across the assigned territory, achieving a 15% increase in customer satisfaction scores. Collaborated with sales & marketing to identify new business opportunities, resulting in a 10% expansion of the customer base. Trained and mentored technicians to improve technical expertise and service quality.
KOTS
Oct 2022 - Jan 2024 -1 yr, 3 months
India
- Job Details:Led service operations to improve process efficiency, reducing turnaround time (TAT) by 20%. Managed budgeting, inventory, and forecasting to optimize profitability. Supervised and trained 30+ staff to enhance service delivery and customer satisfaction.
Cars24
Aug 2021 - Oct 2022 -1 yr, 2 months
India
- Job Details:Supported end-to-end operations, streamlining workflows to boost efficiency by 18%. Coordinated with management on strategic initiatives for long-term growth. Implemented operational guidelines that improved compliance and service quality.
Ather Energy
Apr 2020 - Aug 2021 -1 yr, 4 months
India
- Job Details:Managed EV service operations, improving turnaround time and ensuring compliance with quality standards. Enhanced customer engagement by implementing proactive feedback mechanisms. Oversaw inventory and procurement, ensuring 95% parts availability.
Education
Bachelor's Degree in Mechanical Engineering
Bapuji Institute of Engineering & TechnologyJan 2008 - Jan 2014 - 6 yr