Basic Info

Karim Mohamed

9 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Team Leader & HA Trainer & Quality Assistant at LG Electronics

Experience Details

Team Leader & HA Trainer & Quality Assistant

Customer Service/Support

Experienced (Non-Manager)

Team Leading and Organizing & Training


Company Details

LG Electronics (multinational)

Cairo, Egypt

More than 1000 employees

Electronics and Semiconductors

WWW.LG.COM

Sep 2013 to present (3 years 3 months)
Call Center Agent at LG Electronics

Experience Details

Call Center Agent

Customer Service/Support

Entry Level

Handling Customer Calls Inbound & Outbound calls


Company Details

LG Electronics (multinational)

Cairo, Egypt

More than 1000 employees

Electronics and Semiconductors

WWW.Lg.com

Oct 2012 to Sep 2013 (11 months)
Tour Leader & Tour Guide at Travco Travel

Experience Details

Tour Leader & Tour Guide

Tourism/Travel

Experienced (Non-Manager)

Tour Leading & Guiding


Company Details

Travco Travel (multinational)

Sharm El Sheikh, Egypt

More than 1000 employees

Travel and Tourism

N/A

Oct 2009 to Sep 2012 (2 years 11 months)
Tour Leader & Tour Guide at Cairo Express Travel

Experience Details

Tour Leader & Tour Guide

Tourism/Travel

Experienced (Non-Manager)

Tour Leading & Guiding


Company Details

Cairo Express Travel

Hurghada, Egypt

More than 1000 employees

Travel and Tourism

N/A

Sep 2008 to Sep 2009 (1 year)
Tour Leader & Tour Guide at Wings Tours

Experience Details

Tour Leader & Tour Guide

Tourism/Travel

Experienced (Non-Manager)

Tour Leading & Guiding


Company Details

Wings Tours

Cairo, Egypt

More than 1000 employees

Travel and Tourism

N/A

Sep 2007 to Sep 2008 (1 year)

Education

BA in Tourism

Education Details

BA

Tourism, Tour Guiding

Ain Shams University, Egypt

B / Very Good / 75 - 85%

Tour Guiding

N|A

Ain Shams University
2003 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al Salam College Experimental language school

Egypt

2003

A / Excellent / 85 -100%

N/A

Al Salam College Experimental language school
2003

Certifications

Certificate details

General English

Oct 2005

90 out of 100

N/A

N/A

AUC

N/A

Training and Courses

Training/Course Details

Soft Skills

Oct 2015

LG Electronics

N/A

Training/Course Details

General English AUC

Oct 2005

AUC

N/A

Training/Course Details

HA Training

Aug 2014

LG Electronics

N/A

This profile is fresh!
Last update 12 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveArabicCall Center AgentCaringCommunicatorCustomer ServiceElectronics And SemiconductorsEnglishFlexibleGeneral EnglishGeneral English AUCGermanHA TrainingHard WorkerLG ElectronicsLeaderMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft WordPolishProblem SolverRussianSoft SkillsSportsSupportTeam Leader & HA Trainer & Quality AssistantTour GuidingTour Leader & Tour GuideTourismTravco TravelTravelTravel And Tourism

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Russian

Russian

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Polish

Polish

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

5-7 years

Fields of Expertise

Tour Guiding

Tour Guiding

: Expert

: Extreme - I love it!

:

3-5 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Key Skills

Leader, Communicator, Hard worker, Problem Solver, Flexible / Adaptive

Online Presence

https://www.facebook.com/karimsakr95

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