Basic Info

Karim Mohamed

9 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Team Leader & HA Trainer & Quality Assistant at LG Electronics

Experience Details

Team Leader & HA Trainer & Quality Assistant

Customer Service/Support

Experienced (Non-Manager)

Team Leading and Organizing & Training


Company Details

LG Electronics (multinational)

Cairo, Egypt

More than 1000 employees

Electronics and Semiconductors

WWW.LG.COM

Sep 2013 to present (3 years 8 months)
Call Center Agent at LG Electronics

Experience Details

Call Center Agent

Customer Service/Support

Entry Level

Handling Customer Calls Inbound & Outbound calls


Company Details

LG Electronics (multinational)

Cairo, Egypt

More than 1000 employees

Electronics and Semiconductors

WWW.Lg.com

Oct 2012 to Sep 2013 (11 months)
Tour Leader & Tour Guide at Travco Travel

Experience Details

Tour Leader & Tour Guide

Tourism/Travel

Experienced (Non-Manager)

Tour Leading & Guiding


Company Details

Travco Travel (multinational)

Sharm El Sheikh, Egypt

More than 1000 employees

Travel and Tourism

N/A

Oct 2009 to Sep 2012 (2 years 11 months)
Tour Leader & Tour Guide at Cairo Express Travel

Experience Details

Tour Leader & Tour Guide

Tourism/Travel

Experienced (Non-Manager)

Tour Leading & Guiding


Company Details

Cairo Express Travel

Hurghada, Egypt

More than 1000 employees

Travel and Tourism

N/A

Sep 2008 to Sep 2009 (1 year)
Tour Leader & Tour Guide at Wings Tours

Experience Details

Tour Leader & Tour Guide

Tourism/Travel

Experienced (Non-Manager)

Tour Leading & Guiding


Company Details

Wings Tours

Cairo, Egypt

More than 1000 employees

Travel and Tourism

N/A

Sep 2007 to Sep 2008 (1 year)

Education

BA in Tourism

Education Details

BA

Tourism, Tour Guiding

Ain Shams University, Egypt

B / Very Good / 75 - 85%

Tour Guiding

N|A

Ain Shams University
2003 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al Salam College Experimental language school

Egypt

2003

A / Excellent / 85 -100%

N/A

Al Salam College Experimental language school
2003

Certifications

Certificate details

General English

Oct 2005

90 out of 100

N/A

N/A

AUC

N/A

Training and Courses

Training/Course Details

Soft Skills

Oct 2015

LG Electronics

N/A

Training/Course Details

General English AUC

Oct 2005

AUC

N/A

Training/Course Details

HA Training

Aug 2014

LG Electronics

N/A

This profile is fresh!
Last update 2 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveArabicCall Center AgentCaringCommunicatorCustomer ServiceElectronics And SemiconductorsEnglishFlexibleGeneral EnglishGeneral English AUCGermanHA TrainingHard WorkerLG ElectronicsLeaderMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft WordPolishProblem SolverRussianSoft SkillsSportsSupportTeam Leader & HA Trainer & Quality AssistantTour GuidingTour Leader & Tour GuideTourismTravco TravelTravelTravel And Tourism

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Russian

Russian

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Polish

Polish

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

5-7 years

Fields of Expertise

Tour Guiding

Tour Guiding

: Expert

: Extreme - I love it!

:

3-5 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Key Skills

Leader, Communicator, Hard worker, Problem Solver, Flexible / Adaptive

Online Presence

https://www.facebook.com/karimsakr95

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