Karim Mahmoud Amin

Greenlight expertFull Time

• Job Details:-Deliver 5-star, in-person support to our driver-partners -Walk driver-partners through the onboarding process and all of the tools they need to be successful on the Uber platform -Help existing driver-partners troubleshoot any issues they experience (i.e. a delayed payment) -Help brand the Uber name and get driver-partners excited to be on the road -Stay on top of new Uber policies, procedures, and programs that affect driver-partners -Work with the Operations team to make our support processes even better -Respond to driver/rider support issues in-person queue. -Acting as senior. -POC of office catering. -Responsible of lost item cases. -Responsible of LERT cases. -Responsible of legal cases. -Responsible of escalations handling. -Responsible of huddle presentations.

Marketing & Public relations specialistFull Time

• Job Details:-Plan and direct public relations programs designed to create and maintain a favorable public image for the company. -Work with manager and business units to determine events budget and manage expenses. -Hotels reservation and logistics. -Coordinate events. -Responsible for the company's yearly giveaways. -Establish or maintain cooperative relationships with representatives of community or public interest group.

Sales executiveFull Time

• Job Details:• Sell vehicles to customers in order to meet or exceed the Sales Target which is set by the management • Carry out the Sales Activities within the set standards as defined by the Division and the Manufacturer. • Handle Customer’s Heat efficiently; and know when to escalate it to the higher level. • Obtain the prospective Customer’s contact details for future follow ups and potential sales opportunity. • Oversee the preparation for all necessary documents for the successful sale of the Vehicle, including Quotations, Insurance forms and Bank forms. • Monitor and follow up with the customer on submission of the Deposit, or Cash Payment, and the Purchase Order from a valid Financial Institution, to ensure that the vehicle is fully sold. • Provide the utmost customer service in order to meet and exceed the set standards as measured against the Manufacturer’s Customer Satisfaction Index (CSI) • Ensure utmost courtesy and consideration for all visitors and customers coming into the showroom. • Carry out all Post Sales activities, after closing the deal, in order to ensure the timely handover of the vehicle to the customer. • Prepare all relevant documentations as required to register the vehicle. • Oversee the preparation for all relevant documentations for Bank and Insurance requirements. • Ensure that the vehicle delivered matches the specifications requested by the customer, and contains the accessories as agreed upon. • Follow up with the Traffic Representative for vehicle insurance and registration processing. • Orient the Customer on the vehicle’s different features and the basic maintenance requirements. • Handover the vehicle to the customer, upon completion of all documentation.