Karim Magdy Abdulkarim
Payments Advisor at Hsbc, Gsc Egypt
Haram, Giza, EgyptWork Experience
Telesales AgentFull Time
- Job Details:-Making outbound calls and handling inbound abandoned calls. -Handling social media leads and convert it to sales and booked appointments. -clarify the services we provide. -Answering questions and inquiries.
Customer service agentFull Time
Raya Contact Center
Aug 2017 - Jan 2022 -4 yrs, 5 months
Egypt , Cairo
- Job Details:Currently I am working as a customer service agent for project called DR.Soliman Fakeeh Hospital in KSA, My job responsibilities related more about booking and handling patients inquiries.
Education
Bachelors Degree in Faculty of Commerce English Section
Cairo University (CU)Jan 2013 - Jan 2017 - 4 yr
High School - Thanaweya Amma
el-orman high schoolJan 2013
Activities
Head Logistics and Decoration at MST
Student Activity
Sep 2016 - Jun 2017 -9 months
Member Logistics at MST
Student Activity
Sep 2015 - Jun 2016 -9 months
Volunteer at Resala Charitable Organization
Volunteering
Mar 2012 - Feb 2013 -11 months
Achievements
Employee of the Future Award Q3 2024 in HSBC.
Skills
- Customer Care
- Computer Skills
- Microsoft Office
- Sales
- Data Analysis
- Adobe Photoshop
- Digital Marketing
- Human Resources (HR)
- Marketing
- HRM
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Languages
English
FluentArabic
FluentSpanish
Intermediate
Training & Certifications
Data Analysis
Udicity·2022Digital Marketing
Udemy·2021Digital Marketing Course
Google·2021Marketing Course
Google·2021Marketing Course
Udemy·2021Bachelors Degree in Business Administration
Cairo University·2017Human Resources
Cairo University·2016English Course
IELTS·2016Thanawya Amma
El-Orman High School·2012