Basic Info

Karim Maali

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Student

Work Experience

Vice president Customer Experience in AIESEC in the American University in Cairo (volunteer) at AIESEC

Experience Details

Vice president Customer Experience in AIESEC in the American University in Cairo (volunteer)

Customer Service/Support, Human Resources, Quality

Student

Job Description:

1) Vice president responsible for the customer service team of AIESEC in the American University customers.
2) responsible for more than 30 members and 5 team leaders handling the experience for the incoming exchange program of AIESEC for around 300 interns coming from Abroad.
3) Responsible for delivering the right Quality of Experience otherwise there will be fines that is paid for the Higher board of AIESEC in Egypt.
4) Responsible for penetrating the market through sales visits in Cairo to create opportunities for the international trainees in Egypt.
5) Handling the International network that connects all the Local chapters of AIESEC internationally.
6) Responsible for the product image in front of the egyptian and the international community.

Required Skills:
1) Stress management.
2) differentiating between personal and professional life.
3) Customer centric mindset.
4) Team management.
5) Solution oriented.
6) self driven.
7) energy management.


Company Details

AIESEC (multinational)

Cairo, Egypt

101-500 employees

Human Resources , Non-Profit Organizations, Training and Coaching

http://aiesec.org.eg/ - https://opportunities.aiesec.org/

Jan 2017 to present (9 months)
Business Sector Specialist (volunteer) at AIESEC

Experience Details

Business Sector Specialist (volunteer)

Human Resources, Quality, Sales/Retail

Student

Responsibilities:
Approaching Startups, SMEs in Egypt offering The Product of AIESEC which is interns to take paid internships with them, offering an international mindset to the Egyptian Market. Responsible for 5 members handling the Attraction part for the interns to comes take paid internships in egypt, doing market researches to approach the market here in egypt to create paid opportunities for the internationals.

Required Skills:
Team management, Time Management, conducting sales visits, conduction Team meetings and delivering orientation sessions, Dealing with different Nationalities physically, Financial sustainability and emotional intelligence


Company Details

AIESEC (multinational)

Cairo, Egypt

101-500 employees

Human Resources , Non-Profit Organizations, Training and Coaching

http://aiesec.org.eg/ - https://opportunities.aiesec.org/

Jun 2016 to Jan 2017 (7 months)

Education

Bachelor's Degree in Building engineering

Education Details

Bachelor's Degree

Building engineering

Ain Shams University, Egypt

B / Very Good / 75 - 85%

Structural Engineering, Strength of Materials, Building engineering materials, building engineering systems, statics and probability, Engineering management, Thermal sciences, Fluid mechanics.

no additional notes

Ain Shams University
2015 - 2020 (Expected)
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Amoun Private School

Egypt

2015

A / Excellent / 85 -100%

no additional notes

Amoun Private School
2015
This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AIESECAutoCAD 2DBuilding EngineeringBusiness DevelopmentBusiness Sector SpecialistCustomer ServiceCustomer-orientedDetails-orientedEnglishEntrepreneurshipFrenchHard WorkerHaving A Long Term Plan For My LifeHuman ResourcesInternational EventsNon-Profit OrganizationsPresenterPrimaveraProblem SolverQuality AssuranceQuality ControlReading About Personal DevelopmentReflection About My Personal LifeRetailSalesSales SkillsSocialisingSupportTeam ManagementTraining And CoachingVice President Customer Experience In AIESEC In The American University In CairoWorking OutWriting

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

AutoCAD 2D

AutoCAD 2D

: Intermediate

: Medium

:

Less than 1 year

Primavera

Primavera

: Intermediate

: Medium

:

Less than 1 year

Fields of Expertise

human resources

human resources

: Advanced

: High

:

1-3 years

sales skills

sales skills

: Advanced

: High

:

1-3 years

Writing

Writing

: Intermediate

: High

:

Less than 1 year

team management

team management

: Intermediate

: High

:

1-3 years

Key Skills

Hard worker, Presenter, Customer-oriented, Problem Solver, Details-oriented

Online Presence

https://www.linkedin.com/feed/?trk=https://www.facebook.com/kareem.maaly https://www.aiesecinauc.website/

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