karim Mohamed kattaya
social media specialist
Alexandria, EgyptWork Experience
Social Media Specialist/ Branch CoordinatorFull Time
Technokids
Jan 2018 - Present -7 yrs, 5 months
Egypt , Alexandria
- Job Details:*producing and deploying digital campaings which includes one or more of the following: Facebook ads, google adwords, retargeting platforms and/or b to c emails *Provide daily monitoring, google tracking and optimization *Provide regularly scheduled performance reports *Effictevely communicate with operations and sales staff * Continued reasearch, development and evolution of all digital marketing offerings and tactics
Customer ServiceFull Time
Aqarmap
Oct 2015 - Dec 2017 -2 yrs, 2 months
Egypt , Alexandria
- Job Details:*review and check the quality of the advertisements placed on aqarmap website *Use CRM system to arrange the relations with clients *Deal with clients' inquiries and complaints about their ads *Measure the advertisements publishing waiting time and provide weekly and monthly reports about the KPI to the board members
Education
BSc in Accounting
Alexandria University (ALEXU)Jan 2009 - Jan 2014 - 5 yr
High School - Thanaweya Amma
Victoria CollegeJan 2009
Skills
- Microsoft Office
- Microsoft Office
- Customer Service
- Quality Assurance
- Social Media
- Social Media
- Digital Marketing
- SEO
- Google Ads
- Data Analysis
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Languages
English
FluentArabic
Fluent
Training & Certifications
Diploma of Digital Marketing
AASTMT Arab Academy For Science & Technology·2017