Karim Emad Eldin Ahmed

Help Desk SupervisorFull Time

Operation Administration AssistantFull Time

• Job Details: Supervise everyday working of office operating process and increase efficiency of workers for various growth oriented programs.  Maintain and provide efficient backup to supply office and ensure achievement of all internal and external needs.  Provide training to workers and provide upgrade to various technical skills.  Analyze and identify all performance related issues and ensure appropriate steps to prevent loss.  Administer all indoor performance in office through efficient coaching and monitoring.  Prepare and maintain employee attendance records and provide feedbacks to employees on same.  Develop plans and supervise various office meetings.  Analyze and ensure better result to fulfill all business requirements.  Prepare regular reports, perform audit on various operations and evaluate processes as per business requirements.  Prepare projects updates within required timeframe and delegate individual tasks to all employees.  Ensure improvement of business processes, cost reduction and productivity improvement.  Provide support and join improvement based methods.  Analyze all opportunities and recommend ways to improve efficiency and reduce costs.  Supervise effective compilation and collection of information and data to enhance growth.  Direct the cost reporting and detailed variances analysis to ensure that CEO is kept well informed and is enabled to make decisions.  Monitor all administrative functions as per requirement.  Ensure compliance with applicable laws and company policies.

IT Help Desk SpecialistFull Time

• Job Details: Meet up with branches managers to discuss parameters of project and project’s scope.  Sets up and participates in the project definition workshops and follows the agreed methodology.  Ensures that the project constraints and scope are identified, documented, base lined and agreed by all relevant stakeholders and team members.  Generates a detailed project schedule, effectively showing tasks, milestones and identified.  Presents regularly to the relevant stakeholders to update them on the status of the project.  Escalates issues / risks to management if intervention is required.  Monitors and manages the risk, in a proactive manner and escalates if necessary.  Take appropriate corrective action to ensure that the project schedule, functionality and quality criteria are being met.  Incorporates new processes into project plans and schedules.  Effectively explores alternatives and positions to reach outcomes that gain the support and acceptance of all parties.  Create and Implement new daily activities to insure achieving monthly target of transaction.  Achieve monthly targeted of transaction.