
kariman hany
social media specialist at brand stamp
Nasr City, Cairo, EgyptWork Experience
Account ManagerFull Time
brandstamp
Aug 2019 - Present -5 yrs, 10 months
- Job Details:● Mange Social media Accounts in a different fields (Cinema&Singing : Dorra Zarrouk, Nesreen Tafesh, Abdelfatah Grini And Mohamed Mohie) in all Platforms ( Facebook, Instagram, Twitter and Youtube) Medical and Real Estate) ● Help organizations to solve issues, create value, maximize growth and improve business performance • Work with clients to create a social media strategy that collaborates with marketing, PR and advertising campaigns, research top influencers, competitors, and trends in clients’ industries. • Create timely and engaging content optimized for platform used and intended audience. • Monitor sites for customer service opportunities and initiate conversations on behalf of the client. • Analyze and report social media actions on a monthly basis for successes and new opportunities. • Create engaging and professional visuals that reflect client and their brand (Customize social media pages (ex. Facebook, Twitter, Google+, YouTube), develop supporting offline collateral, create original content, etc). • Stay current with social media trends and tools – includes attending networking and educational events, reading blogs, and listening to podcasts. • Continue to refine and define our social marketing process. • Work with teams to create a solid branding message that’s reflected across Atomic marketing materials, social media content and shared by employees • Clientele industries include: Medical, Retail, Hospitality, Industrial, Sports, Legal • Available to attend events we sponsor on a monthly basis (usually no more than 1-2) on behalf of Atomic outside of standard hours
Customer Service RepresentativePart Time
Etisalat misr
Jan 2018 - Oct 2019 -1 yr, 9 months
- Job Details:▪ Present, promote and sell products/services using solid arguments to existing and prospective customers ▪ Maintaining a positive, empathetic and professional attitude toward customers at all times. ▪ Responding promptly to customer inquiries. ▪ Communicating with customers through various channels. ▪ Acknowledging and resolving customer complaints. ▪ Knowing our products inside and out so that you can answer questions. ▪ Processing orders, forms, applications, and requests.
introducer and voiceoverFull Time
nus elbald online radio
Sep 2017 - Dec 2018 -1 yr, 3 months
- Job Details:• prepare a script and interduce programes at online radio
Education
Bachelor's Degree in archeology greek and roman department
Cairo University (CU)Jan 2017
Languages
English
Advanced
Training & Certifications
photoshop
coursera·2019