Karim Abd Elsalam Aboshaara
Senior Customer Care / Samsung Electronics partner at Sky Distribution
Sidi Gaber, Alexandria, EgyptWork Experience
Customer care Team leaderFull Time
Sky Distribution / Samsung Electronics partner
Apr 2019 - Present -6 yrs, 2 months
Egypt , Alexandria
- Job Details:Customer care team leader at Samsung electronics and responsible for 5 branchrs (Alex, Mansoura , Damietta , Kafr Elshaikh and desouk )
Senior Customer Care / Samsung Electronics partnerFull Time
Sky Distribution
Mar 2015 - Present -10 yrs, 3 months
Egypt , Alexandria
- Job Details:I have worked customer care representative at Samsung electronics from 18-3-2015 till 1-3-2016 then I became Senior Customer Care and responsible for 3 branches ( Alexandria , Damietta , Mansoura ) from this date till present
Supervisor Full Time
Field Action
Jan 2013 - Jan 2014 -1 yr
Egypt , Alexandria
- Job Details:I have worked a supervisor at marketing company called Filed Action which organizing Copa Coca-Cola tournaments and Coca-Cola Trophy Tour and marketing for Vodafone
Education
Bachelor's Degree of Tourism and Hotels in Tourism Department
Alexandria University (ALEXU)Jan 2009 - Jan 2013 - 4 yr
High School - Thanaweya Amma
Tarek Ibn Ziad secondary schoolJan 2008
Languages
Arabic
FluentEnglish
AdvancedRussian
IntermediateItalian
Intermediate
Training & Certifications
Advanced Customer Excellence Workshop
Global Terminology / International Accreditation Organization·2018Customer Service Training
Samsung Electronics ·2016Customer Service
Samsung Electronics ·2016Russian Language Course
The Ministry Of Language Institute ·2012Russian Language
The Ministry Of Language Institute ·2012Ticketing for Amadeus System
The Faculty Of Tourism And Hotels·2011Ticketing
The Faculty Of Tourism And Hotels ·2011