Basic Info

Karim Abdo

5 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Order Fulfilment Executive at Yumamia

Experience Details

Order Fulfilment Executive

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Yumamia

Cairo, Egypt

11-50 employees

Food Services/Restaurants/Catering

yumamia.com

Feb 2016 to present (10 months)
Customer Service at Jumia.com

Experience Details

Customer Service

Customer Service/Support

Experienced (Non-Manager)

Handling all the order made through the website by the customer for ( availability - delays - etc )


Company Details

Jumia.com (multinational)

Cairo, Egypt

101-500 employees

Consumer Services

jumia.com

May 2015 to Oct 2015 (5 months)
Customer Service at Expedia.com

Experience Details

Customer Service

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Expedia.com (multinational)

Cairo, Egypt

101-500 employees

Airlines/Aviation, Travel and Tourism

expedia.ca

May 2014 to May 2015 (1 year)
Customer Service Agent at Airfare.com

Experience Details

Customer Service Agent

Tourism/Travel, Customer Service/Support

Experienced (Non-Manager)

Handle all the airline tickets made on the website (change - cancel - refund).


Company Details

Airfare.com

Cairo, Egypt

11-50 employees

Travel and Tourism, Airlines/Aviation

airfare.com

Nov 2012 to Apr 2014 (1 year 5 months)
Transfer man at Astra Travel

Experience Details

Transfer man

Tourism/Travel

Entry Level

N/A


Company Details

Astra Travel

Cairo, Egypt

51-100 employees

Travel and Tourism

N/A

Oct 2010 to Jun 2012 (1 year 8 months)

Education

Bachelor's Degree in Tourist Guidence

Education Details

Bachelor's Degree

Tourist Guidence

Helwan University, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan University
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Ahmed Orabi

Egypt

2006

A / Excellent / 85 -100%

N/A

Ahmed Orabi
2006
This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AirlinesArabicAviationCateringCommunicatorConsumer ServicesCustomer ServiceCustomer Service AgentCustomer SupportCustomer-orientedDrivingEnglishExpedia.comFood ServicesJumia.comNegotiatorOrder Fulfilment ExecutiveOrganizerRestaurantsSupportSupportiveTicketingTourismTourist GuidenceTransfer ManTravelTravel And Tourism

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Fields of Expertise

customer support

customer support

: Expert

: Extreme - I love it!

:

3-5 years

ticketing

ticketing

: Advanced

: Medium

:

1-3 years

Key Skills

Communicator, Negotiator, Customer-oriented, Organizer, Supportive

Online Presence

https://eg.linkedin.com/in/karim-abdo-7b574436https://www.facebook.com/Karim.Mohamed.Abdo

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