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Karima Atef Bakr

Service and Projects Engineer

Alexandria, Egypt

Work Experience

  • Technical & Project EngineerFull Time

    CATEC For Consulting And Industrial Agencies

    Jan 2024 - Present -1 yr, 6 months

    Egypt , Alexandria

    • Job Details:Project Management: Lead and manage mechanical engineering projects from conception to completion, ensuring adherence to project timelines, budgets, and specifications. • Technical Expertise: Provide expert knowledge in steam and hot water systems, designing and implementing efficient solutions tailored to client needs. • Client Liaison: Act as the primary point of contact for clients, maintaining strong relationships and ensuring clear communication of project progress and requirements. • Procurement Management: Oversee the procurement of materials and equipment, negotiating with suppliers to ensure cost-effective and timely delivery. • Team Coordination: Coordinate with multidisciplinary teams, including technical office staff, service engineers, and external contractors, to ensure seamless project execution. • Quality Assurance: Implement and maintain rigorous quality control procedures, ensuring all project components meet industry standards and client specifications. • Risk Management: Identify potential project risks and develop mitigation strategies to minimize impact on project delivery. • Documentation: Prepare and maintain comprehensive project documentation, including technical reports, progress updates, and final project deliverables.
  • Technical & Project Support EngineerFull Time

    CATEC For Consulting And Industrial Agencies

    Oct 2021 - Dec 2023 -2 yrs, 2 months

    Egypt , Alexandria

    • Job Details:Technical Support: Provided expert technical support for steam and hot water systems, troubleshooting issues and ensuring optimal performance for clients. • Project Assistance: Assisted in the planning and execution of engineering projects, coordinating with project managers to ensure timely and efficient project delivery. • Client Interaction: Maintained strong relationships with clients by addressing their needs and concerns promptly and effectively, ensuring high levels of customer satisfaction. • Service Coordination: Scheduled and managed service visits, ensuring that all maintenance and repair activities were conducted efficiently and met client expectations. • Documentation: Prepared detailed service reports, technical documentation, and project updates, maintaining accurate records for future reference. • Quality Assurance: Ensured that all service activities adhered to company quality standards and industry regulations, implementing corrective actions when necessary. • Training: Conducted training sessions for clients and internal teams on the operation and maintenance of steam and hot water systems, enhancing overall knowledge and capability. • Equipment Management: Managed the inventory of spare parts and equipment, coordinating with procurement to ensure availability and timely replenishment. • Continuous Improvement: Identified opportunities for improving service processes and project execution, contributing to the overall efficiency and effectiveness of the team.
  • Service Support EngineerFull Time

    CATEC (Consulting and Industrial Agencies)

    Aug 2017 - Present -7 yrs, 11 months

    Egypt , Alexandria

    • Job Details:As a service company, we work on turnkey projects and I am responsible for: - Manage project-specific materials and equipment purchases including sourcing, maintaining vendor relations, ordering, and tracking deliveries, and receiving and processing invoices. - coordinate between consultants, contractors, property owners and other utility services for assigned projects. - Prepare and issue purchasing documents (i.e.: Subcontracts, Purchasing Orders, Service Agreements) with the Project Manager - Support field in expediting the schedule, completion of field paperwork, expediting materials. - Dealing with customers regarding maintenance contracts, service visits, and inquiries.
  • Mechanical Technical Support EngineerFull Time

    Future Engineering Supplies

    Aug 2016 - May 2017 -9 months

    Egypt , Alexandria

    • Job Details:Future company is the agent of Sandpiper pumps and TESTO measuring devices, Thus I work mainly with pumps and measuring devices - Working with customers/employees to identify machine problems - Analyzing the problem and advising on the solution. - Determine that the facility has the machinery, components and supplies needed to efficiently and safely operate. - visit customers/employees if the problem is more serious to test and fix faulty equipment - Managing supplier performance in terms of quality, cost, delivery, and responsiveness then I periodically review suppliers, and launch improvement programs where required
  • Education

    • MBA in Strategic management

      Arab Academy for Science, Technology and Maritime Transport (AAST)

      Jan 2022 - Jan 2024 - 2 yr

    • Bachelor's Degree in Mechanical Engineering

      Alexandria University (ALEXU)

      Jan 2012 - Jan 2016 - 4 yr

    • High School - Thanaweya Amma

      Nabawya Moussa Experimental School

      Jan 2011 

    Activities

    • Volunteer at IEEE

      Volunteering

      Sep 2013 - Jun 2016 -2 yrs, 9 months

    • Chairlady at A plus team

      Volunteering

      Sep 2011 - Sep 2012 -1 yr

    Skills

    • AutoCAD
    • Microsoft Office
    • Hydraulic Machines
    • Engineering
    • Mechanical Engineering
    • Project Management
    • MBA
    • Planning

    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • German

      Beginner

    Training & Certifications

    • BOSCH Steam and Hot water boilers basic training for service engineers

      BOSCH·2018
    • Plumbing

      Self learnning·2016
    • AutoCAD 3D Planet

      ASME·2015
    • HVAC

      Faculty of engineering·2015
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