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karim mikhail hana

Sales

Nasr City, Cairo, Egypt

Work Experience

Bank Audi

  • account leaderFull Time

    Dec 2011 - Present -13 yrs, 6 months

    Egypt , Cairo

    • Job Details:• Account leader for credit card and personal loans for Wadi Degla club program • 1. To generate new business and handle new and existing customers to achieve the sales quotas. • 2. To fully manage customers’ accounts including internal interaction with all departments to ensure optimum customer satisfaction. • 3. Establishes productive, professional relationships with key personnel in assigned customer accounts. • 4. Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations. • 5. Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts • 6. Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period. • 7. Proactively assesses, clarifies, and validates customer needs on an ongoing basis. 8. Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company persons
  • account leaderFull Time

    Dec 2011 - Present -13 yrs, 6 months

    Egypt , Cairo

  • customer serviceFull Time

    mobinil

    Apr 2010 - Dec 2011 -1 yr, 8 months

    Egypt , Cairo

    • Customer Service RepresentativeFull Time

      Mobinil

      Apr 2010 - Nov 2011 -1 yr, 7 months

      Egypt

      • Education

        • bsc in commerce

          Ain Shams University (ASU)

          Jan 2005 - Jan 2010 - 5 yr

        Skills

        • Microsoft Office
        • Microsoft Word
        • get away system (Mobinil)
        • business planing and market anlising
        • Banking System
        • Sales
        • bank mate system (audi bank)

        Languages

        • English

          Advanced
        • French

          Intermediate
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