
karim mikhail hana
Sales
Nasr City, Cairo, EgyptWork Experience
account leaderFull Time
Dec 2011 - Present -13 yrs, 6 months
Egypt , Cairo
- Job Details:• Account leader for credit card and personal loans for Wadi Degla club program • 1. To generate new business and handle new and existing customers to achieve the sales quotas. • 2. To fully manage customers’ accounts including internal interaction with all departments to ensure optimum customer satisfaction. • 3. Establishes productive, professional relationships with key personnel in assigned customer accounts. • 4. Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations. • 5. Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts • 6. Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period. • 7. Proactively assesses, clarifies, and validates customer needs on an ongoing basis. 8. Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company persons
Education
bsc in commerce
Ain Shams University (ASU)Jan 2005 - Jan 2010 - 5 yr
Skills
Languages
English
AdvancedFrench
Intermediate