
Karim Waleed Abdul wahab
IT Technician Support supervisor at Sraco
Dammam, Saudi ArabiaWork Experience
IT Technician Support supervisor Full Time
Sraco
Aug 2011 - Present -13 yrs, 10 months
Saudi Arabia
- Job Details:- Hardware Support. - Software Support. - GP (Great Planes) Installation & Little Knowledge. - Diagnosis of desktop, application, networking and infrastructure issues. - Experience of supporting a wide and varied client base. - Troubleshooting PC’s, laptops. - Installation and support of d a log of all problems detected and system backups. - Responsible for maintaining backups and for project work such as new builds. - Working closely with software suppliers to resolve operational issues. - Responsible for supporting: Windows XP/Vista/Windows 7/ Office 2003 and 2007, Windows Server, Small Business Server 2003/2008, Active Directory. - Develop and maintain the ICT equipment register and create a list of replacement needs. - Design local networks. - Correct defects on computer networks. - Outlook configuration. - Printers installation (Repairing: Hardware-Software)
IT Technician Support supervisor Full Time
Faster Computer Center
Mar 2009 - Jul 2010 -1 yr, 4 months
Egypt , Alexandria
IT Technician Support Full Time
Alex for Technology
May 2008 - Aug 2010 -2 yrs, 3 months
Egypt , Alexandria
- Job Details: - Hardware Support. - Software Support. - Diagnosis of desktop, application, networking and infrastructure issues. - Troubleshooting PC’s, laptops. - Design local networks. - Correct defects and computer networks. - Outlook Configuration. - Printer Installation – Repairing (Hardware – Software). - Installation and Maintenance of Surveillance IP Cameras - Troubleshooting PC’s, laptops. - Installation and support of telecommunication equipment. - Develop and maintain the ICT equipment register and create a list of replacement needs. - Design local networks. - Correct defects and computer networks. - Printer Installation – Repairing (Hardware – Software). - Installation and Maintenance of Surveillance IP Cameras - Copy Machine Installation.
IT Technician SupportFull Time
AGAMYA Factory
Apr 2008 - Jul 2011 -3 yrs, 3 months
Egypt , Alexandria
- Job Details:- Hardware Support. - Software Support. - Diagnosis of desktop, application, networking and infrastructure issues. - Troubleshooting PC’s, laptops. - Installation and support of telecommunication equipment. - Develop and maintain the ICT equipment register and create a list of replacement needs. - Design local networks. - Correct defects and computer networks
Education
Management Information Systems in Management Information Systems
The High Institute for Tourism, Hotels & ComputerJan 2007 - Jan 2011 - 4 yr
High School - Thanaweya Amma
Manhel ElmarefaJan 2006
Skills
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Broadcasting
Global Satellite Communications in Bahrain·2012Broadcasting Global Satellite Communications
NoorSat Operation center in Bahrain ·2012English Course
Modern Technology Academy·2010CCNA
CISCO ·2009