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Karim Waleed Abdul wahab

IT Technician Support supervisor at Sraco

Dammam, Saudi Arabia

Work Experience

  • IT Technician Support supervisor Full Time

    Sraco

    Aug 2011 - Present -13 yrs, 10 months

    Saudi Arabia

    • Job Details:- Hardware Support. - Software Support. - GP (Great Planes) Installation & Little Knowledge. - Diagnosis of desktop, application, networking and infrastructure issues. - Experience of supporting a wide and varied client base. - Troubleshooting PC’s, laptops. - Installation and support of d a log of all problems detected and system backups. - Responsible for maintaining backups and for project work such as new builds. - Working closely with software suppliers to resolve operational issues. - Responsible for supporting: Windows XP/Vista/Windows 7/ Office 2003 and 2007, Windows Server, Small Business Server 2003/2008, Active Directory. - Develop and maintain the ICT equipment register and create a list of replacement needs. - Design local networks. - Correct defects on computer networks. - Outlook configuration. - Printers installation (Repairing: Hardware-Software)
  • IT Technician Support supervisor Full Time

    Faster Computer Center

    Mar 2009 - Jul 2010 -1 yr, 4 months

    Egypt , Alexandria

    • IT Technician Support Full Time

      Alex for Technology

      May 2008 - Aug 2010 -2 yrs, 3 months

      Egypt , Alexandria

      • Job Details: - Hardware Support. - Software Support. - Diagnosis of desktop, application, networking and infrastructure issues. - Troubleshooting PC’s, laptops. - Design local networks. - Correct defects and computer networks. - Outlook Configuration. - Printer Installation – Repairing (Hardware – Software). - Installation and Maintenance of Surveillance IP Cameras - Troubleshooting PC’s, laptops. - Installation and support of telecommunication equipment. - Develop and maintain the ICT equipment register and create a list of replacement needs. - Design local networks. - Correct defects and computer networks. - Printer Installation – Repairing (Hardware – Software). - Installation and Maintenance of Surveillance IP Cameras - Copy Machine Installation.
    • IT Technician SupportFull Time

      AGAMYA Factory

      Apr 2008 - Jul 2011 -3 yrs, 3 months

      Egypt , Alexandria

      • Job Details:- Hardware Support. - Software Support. - Diagnosis of desktop, application, networking and infrastructure issues. - Troubleshooting PC’s, laptops. - Installation and support of telecommunication equipment. - Develop and maintain the ICT equipment register and create a list of replacement needs. - Design local networks. - Correct defects and computer networks
    • Education

      • Management Information Systems in Management Information Systems

        The High Institute for Tourism, Hotels & Computer

        Jan 2007 - Jan 2011 - 4 yr

      • High School - Thanaweya Amma

        Manhel Elmarefa

        Jan 2006 

      Skills

      • IT Help Desk
      • Hardware
      • Software
      • Printers installation
      • Microsoft Office
      • network
      • IP Cameras
      • Broad casting
      • GP (Great Planes)

      Languages

      • Arabic

        Fluent
      • English

        Advanced

      Training & Certifications

      • Broadcasting

        Global Satellite Communications in Bahrain·2012
      • Broadcasting Global Satellite Communications

        NoorSat Operation center in Bahrain ·2012
      • English Course

        Modern Technology Academy·2010
      • CCNA

        CISCO ·2009
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