Basic Info

Karim elfeky

Less than 1 year

Hadayek almaadi, Egypt

Bachelor's Degree

Entry level

Work Experience

International customer service agent at Teleperformance

Experience Details

International customer service agent

Customer Service/Support

Experienced (Non-Manager)

Presenting good image of the company through receiving calls from emirates citizens regarding issues and complaints related to their postpaid, prepaid lines and billing problems and working on handling and resolving them


Company Details

Teleperformance (multinational)

Egypt

501-1000 employees

Consumer Services

N/A

Apr 2016 to present (8 months)
Customer service at Vodafone uk

Experience Details

Customer service

Customer Service/Support

Experienced (Non-Manager)

serving uk customers regarding dealing with their bills and resolving many complicated issues related to customers' pay monthly contracts.


Company Details

Vodafone uk (multinational)

6th of October City, Egypt

More than 1000 employees

Information Technology Services

www.vodafone.co.uk

Dec 2015 to Apr 2016 (4 months)
Customer service agent at Etisl international

Experience Details

Customer service agent

Customer Service/Support

Entry Level

N/A


Company Details

Etisl international (multinational)

Cairo, Egypt

501-1000 employees

FMCG, Consumer Services

N/A

Aug 2015 to Oct 2015 (2 months)

Education

BS in accounting

Education Details

BS

accounting

Sadat City University, Egypt

B / Very Good / 75 - 85%

accounting, management, insurance and economics

faculty of commerce english section

Sadat City University
2011 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Nasser Secondary School

Egypt

2010

A / Excellent / 85 -100%

N/A

Nasser Secondary School
2010

Training and Courses

Training/Course Details

marketing

Aug 2015

egyptian society for human resource development

intilaaqah course in marketing, managing small projects and feasibilty studies. I had this course for 5 days. sponsored by British council, shell company.

This profile is fresh!
Last update 5 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingConsumer ServicesCustomer ServiceCustomer Service AgentEnglishEtisl InternationalFMCGHard WorkerInformation Technology ServicesInternational Customer Service AgentMarketingMicrosoft OfficeOrganizerPersistentPlannerReadingSocialSupportSurfing The InternetTeleperformanceVodafone UkWatching Documentary Movies

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Advanced

: Fluent

Tools and Technologies

surfing the internet

surfing the internet

: Advanced

: High

:

1-3 years

microsoft office

microsoft office

: Intermediate

: Medium

:

Less than 1 year

Key Skills

Planner, Hard worker, Organizer, Persistent, Social

Online Presence

www.linkedin.com/in/karim-el-feky-1120bb119https://web.facebook.com/karim.elfeky.7/abouthttps://twitter.com/kmeelfeky

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