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karim Mohamed Zaghloul

Senior Human recourses Generalist at Engineering Office for trading & contracting (EPOS)

Nasr City, Cairo, Egypt

Work Experience

  • Senior Human recourses GeneralistFull Time

    Engineering Office for trading & contracting (EPOS)

    Dec 2018 - Present -6 yrs, 6 months

    Egypt , Cairo

    • Job Details:Follow up of all day-to-day employees personal requests as HR letters, loans, etc. - Responsible for HR system management & Update of HR master information sheets for employees data. - Responsible of social insurance forms no. 1, 2, and 6. - Handling all hiring activities including needed vacancies announcement in recruitment channels & hiring websites, searching for suitable CVs, resume filtration, Scheduling & calling the calibers for interview, shortlisting, making interviews. - Handling of new comers work receipt, orientation process & personal documents preparation such as Job offer, Job description and job analysis for new employee. - Staff attendance follow up & follow up of all activates related to attendance as vacations balances, permissions, missions, lateness, absenteeism. - Cooperate with top management concerning labor market salary survey, annual salary increase studies preparation & update of company pay scale, grading system. - Preparation of monthly payroll, overtime calculation, Investigation of all HR violations, HSE violations in accordance to company Policies & Egyptian labor law. - Coordination of all HR related legal issues with the company legal consultant. - Management of medical insurance file concerning vendor’s selection, contracting, invoices review, addition & deletion of members, medical approvals & medical fees refund. - Cooperation with managers & top management in job description & KPIs development, Work on organizational charts & training needs planning & Employee’s benefits management. - Preparation of HR annual closing reports.
  • Operations ManagerFull Time

    Engineering Office for trading & contracting (EPOS)

    Nov 2018 - Sep 2020 -1 yr, 10 months

    Egypt , Cairo

    • Job Details:- Responsible of all administrative business for the organization. - Following up with customer requests and meet their needs. - Providing administrative support as needed. - Prepare accurate reports for upper management. - Meet cost, productivity, accuracy and timeliness targets. - Assisting with the management of daily operational activities. - Managing office supplies and the maintenance of office equipment. - Responsible for all the contracts of maintenance companies. - following up the logistics duties, warehouse and transportation - Following up with fleet department to providing the required cars and drivers for internal transportation for company employees or for the benefit of customers. - Responsible of custom clearance procedures. - Coordinate and monitor supply chain operations. - Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency. - Track the shipment of final products according to customer requirements. - Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs. - Coordinate and monitor supply chain operations.
  • Branch Operation OfficerFull Time

    Arab Bank

    Aug 2015 - Oct 2018 -3 yrs, 2 months

    Egypt , Cairo

    • Job Details:Responsible for Credit cards & Debit card & Online Banking. - Building, Maintaining & Measuring customer satisfaction - Handling complaints received from Customers - Handling face-to-face inquiries from customers. - Responsible for checkbooks. - Giving information about bank product. - Responsible for Loans & credit cards. - Responsible for all operation work in branch. - Responsible for all maintenance company that maintain the branch. - Handling all kind of customer requests.
  • Education

    • Science in Business Management in business administration

      University of Wales

      Jan 2008 - Jan 2014 - 6 yr

    • Bachelor Degree in managment

      Modern University for Technology and Information (MTI)

      Jan 2009 - Jan 2013 - 4 yr

    • High School - American diploma

      Saint Peter's School

      Jan 2006 

    Activities

    • Trainee customer service at Petroleum Air Service - Pas

      Student Activity

      Jan 2010 - May 2010 -4 months

    • Customer Care Office at Arab African International Bank

      Student Activity

      Jan 2008 - May 2008 -4 months

    Skills

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    Languages

    • Arabic

      Fluent
    • French

      Advanced
    • English

      Advanced

    Training & Certifications

    • Professional diploma in Human Recourses management

      Leaders·2022
    • Business Writing

      almentor·2022
    • Work Ethic

      almentor·2022
    • advanced Excel

      Yat·2021
    • PMP

      Online·2021
    • Soft Skills Course

      coursera·2019
    • Customer Focus via first Impression

      EBIS·2017
    • Introducing to banking

      Arab Bank .plc Egypt·2015
    • leveling exam

      British council in egypt·2015
    • International English language complete

      Auc·2012
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