Karim Mohamed

OTC Manager

• Job Details:Oversee a team of 12 accounts receivable specialists in processing invoices, managing collections, and reconciling accounts. Conduct regular performance evaluations, provide coaching and training, and implement corrective actions as needed to ensure team effectiveness. Collaborate with cross-functional teams, including sales, customer service, and finance, to resolve customer disputes, address billing issues, and streamline processes.

OTC Assistant Manager

• Job Details:Conducted thorough account reconciliations, investigated discrepancies, and resolved billing disputes in a timely manner. Implemented customer credit evaluations and reviewed credit limits to minimize credit risk & create utilization reports. Lead and oversee the entire order-to-cash (OTC) process, ensuring efficient invoicing, collections, and account reconciliations. Develop and implement credit risk management strategies and improve cash flow. Drive process improvements and automation initiatives to enhance operational efficiency and accuracy.

Senior Team Leader

• Job Details:Managed a portfolio of accounts, including invoicing, credit review, and collection activities. Prepared monthly financial reports, analyzed receivables aging, and provided insights to senior management on collection trends and potential risks. Implemented automation tools and software enhancements to streamline receivables processes and improve efficiency.