karim kamal Abdo

Store managerFull Time

• Job Details:• Demonstrating and presenting products . • Negotiating contracts and packages . • Resolve customer complaints . • Greet customers warmly and ascertain problem or reason for calling . • Cancel or upgrade accounts . • Assist with placement of orders, refunds, or exchanges. • Advise on company information. • Place or cancel orders. • Answer questions about warranties or terms of sale. • Act as the company gatekeeper. • Suggest solutions when a product malfunctions. • Handle product recalls. • Attempt to persuade customer to reconsider cancellation. • Inform customer of deals and promotions. • Sell products and services. • Utilize computer technology to handle high call volumes. • Work with customer service manager to ensure proper customer service is being delivered. • Compile reports on overall customer satisfaction..

call center agentFull Time

• Job Details:Providing support, help and advice to customers who use the company's products or services. Also responsible for arranging appointments, meeting with potential customers, explaining our products, answering questions, writing up orders, and asking for recommendations.

corporate Call center agentFull Time

• Job Details:• Obtains client information by answering telephone calls; interviewing clients; verifying information. • Determines eligibility by comparing client information to requirements. • Establishes policies by entering client information; confirming pricing. • Informs clients by explaining procedures; answering questions; providing information. • Maintains communication equipment by reporting problems. • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. • Updates job knowledge by studying new product descriptions; participating in educational opportunities. • Accomplishes sales and organization mission by completing related results as needed.