karim mohamed habib

Elsaba Autoservice

• Data AnalystFull Time

  Apr 2022 - Present -3 yrs, 2 months

  Egypt , Cairo

  • Job Details:• Ensuring compliance with current regulations. • Monitoring and reporting on all activities, processes, and procedures. • Developing internal auditing tools and conducting internal audits and reports. • Determining data-driven solutions and implementing quality improvement plans. • Performing regular inspections and reviews to ensure employees adhere to quality and safety policies. • Assisting with the development of company policies, processes, and procedures. • Providing departments with quality planning and support. • Preparing and maintaining quality management documentation. • Reporting data analysis findings to management to inform business decisions and prioritize information system needs.
• ReceptionistFull Time

  Nov 2021 - Apr 2022 -5 months

  Egypt , Cairo

  • Job Details:• Help and assist clients by signing their cars up in our service system and answer their technical questions about cars. • Follow-up clients who have pending inquiries and ensure their satisfaction with our services and support the service advisor absentation. • Preparing daily reports about the performance levels in the branch to make sure that we are on the line. • Preparing daily and monthly sales reports for branch sales line to making sure that we are on the right track for achieving our sales target.
• Call Center AdvisorFull Time

  Apr 2021 - Nov 2021 -7 months

  Egypt , Cairo

  • Job Details:• Help and assist clients in service booking and answer their technical questions about cars. • Calling the lost customer trying to get them back to the company by giving them a special offer. • Follow-up clients who have pending inquiries and ensure their satisfaction with our services.