
karim gad elrab masoud
Order management at Groupe Seb
Moharam Bek, Alexandria, EgyptWork Experience
Back office executive -supply chain specialistFull Time
lesaffre-egypt
May 2017 - May 2019 -2 yrs
Egypt , Cairo
- Job Details:Logistic coordinator • The Main coordinator between customer and the factory • Deliver all trips at right time due to the delivery plan • Analysis data and information for achieving more efficiency and effectiveness customer satisfaction • Keeping in contact with existing customers in person and by phone • respond promptly to customer inquiries • handle and resolve customer complaints • obtain and evaluate all relevant information to handle product and service inquiries Sales admin • Provide pricing and delivery information. • Communicate and coordinate with internal departments. • Prepare invoices. • Facilitate swift payment of invoices due to the organization by sending Account statement reminders and contacting clients with outstanding accounts. • Check with customers about the right quantity delivered Accountant • Responsible for all customer account and collecting the payment • adjustment customer account with debit or credit payment • Making reports for top management ( daily / weekly / monthly )
Education
MBA in supply chain
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2016 - Jan 2018 - 2 yr
Bachelor's Degree in english commerce
Alexandria University (ALEXU)Jan 2004 - Jan 2010 - 6 yr
Languages
English
Advanced