
Karim Mustafa
Drivers Operation Manager
San Stefano, Alexandria, EgyptWork Experience
Drivers Operation ManagerFull Time
inDrive
Nov 2020 - Oct 2022 -1 yr, 11 months
Egypt , Alexandria
- Job Details:Leading supply acquisition teams, Egypt Reporting Egypt cities performance. Develop growth and quality strategies. Launching new cities, Handling all activities end to end. Supervise supply team performance. Leading drivers activation / Retention team. Handling recruiters , drivers payments.
Supply ManagerFull Time
- Job Details:Operate CAREEM Sites Performance in 3 cities - Egypt. Leading captain experience team to deliver the high level of experience to our captains Reporting data site analysis, and working to develop our services Supervise supply team performance and prepare reports on its metrics Develop drivers performance, Maintain drivers experience. Reporting data site analysis, and working to develop our services. Develop Quality of service for our customers and captains - KPI's
Customer Service Team LeadFull Time
Education
BA of Law in Business
Alexandria University (ALEXU)Jan 2004 - Jan 2009 - 5 yr
Skills
- Sales
- Team management
- Leadership
- Customer Service
- Site Supervision
- sales skills
- Communication skills
- Operations Management
- Supply Ops
- Marketing
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Languages
Arabic
FluentEnglish
Fluent