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Karim Mustafa

Drivers Operation Manager

San Stefano, Alexandria, Egypt

Work Experience

  • Drivers Operation ManagerFull Time

    inDrive

    Nov 2020 - Oct 2022 -1 yr, 11 months

    Egypt , Alexandria

    • Job Details:Leading supply acquisition teams, Egypt Reporting Egypt cities performance. Develop growth and quality strategies. Launching new cities, Handling all activities end to end. Supervise supply team performance. Leading drivers activation / Retention team. Handling recruiters , drivers payments.
  • Supply ManagerFull Time

    Careem

    May 2015 - May 2020 -5 yrs

    Egypt , Alexandria

    • Job Details:Operate CAREEM Sites Performance in 3 cities - Egypt. Leading captain experience team to deliver the high level of experience to our captains Reporting data site analysis, and working to develop our services Supervise supply team performance and prepare reports on its metrics Develop drivers performance, Maintain drivers experience. Reporting data site analysis, and working to develop our services. Develop Quality of service for our customers and captains - KPI's
  • Customer Service Team LeadFull Time

    Vodafone Egypt

    Jul 2012 - Jan 2017 -4 yrs, 6 months

    Egypt , Alexandria

    • Education

      • BA of Law in Business

        Alexandria University (ALEXU)

        Jan 2004 - Jan 2009 - 5 yr

      Skills

      • Sales
      • Team management
      • Leadership
      • Customer Service
      • Site Supervision
      • sales skills
      • Communication skills
      • Operations Management
      • Supply Ops
      • Marketing
      View More

      Languages

      • Arabic

        Fluent
      • English

        Fluent
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