karim khaled

Document Control Employee

• Job Details:Review and process Carrefour invoices on a daily basis. Ensure all invoices are accurate, complete, and in compliance with MAF’s policies. Maintain a system for tracking and organizing Carrefour invoices, ensuring easy retrieval and reference. Ensure that all documents are properly filed, indexed, and archived for easy retrieval.

Call Center, Social Media Moderator

• Job Details:Moderated traumatic, sensitive and potentially offensive content to promote a safe environment for users. Resolved customer complaints with empathy, resulting in increased loyalty and repeat business. Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Waiter, Cashier

• Job Details:Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest. Enhanced customer satisfaction by providing attentive service and anticipating guest needs. Counted money in cash drawers at beginning and end of shifts to maintain accuracy.