KK
karim khaled
Customer Support Representative
Cairo, EgyptWork Experience
Customer Support Representative
E-Center for Recruitment Services
Dec 2023 - Dec 2024 -1 yr
Egypt
- Job Details:Assisted customers with travel permits, ensuring compliance with regulations and providing accurate information. Provided exceptional customer support, resolving inquiries with professionalism and efficiency. Adapted to diverse customer needs, maintaining a positive and friendly demeanor at all times. Worked in a fast-paced environment, handling multiple tasks while ensuring customer satisfaction. Maintained high service standards, aligning with company values and customer expectations.
Education
Bachelor's Degree in Information Systems
Zagazig University (ZU)Jan 2019 - Jan 2023 - 4 yr
Skills
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Culturally aware and adaptable to diverse environments
- Customer service excellence
- Ability to remain calm under pressure
- Teamwork and Collaboration
- Professional and empathetic approach to customer service
- Solution-oriented mindset with the ability to manage demanding schedules
- Enthusiastic and adaptable team player
Languages
English
FluentArabic
Fluent