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Karim Ibrahim

Customs Clearance Specialist at Fedex Express

Hadayek October, Giza, Egypt

Work Experience

Fedex Express

  • Customs Clearance SpecialistFull Time

    Oct 2023 - Present -1 yr, 9 months

    • Retail SpecialistFull Time

      Sep 2020 - Oct 2023 -3 yrs, 1 month

    • Online support specialistFull Time

      WE ( Telecom Egypt )

      May 2019 - Sep 2020 -1 yr, 4 months

      Egypt , Cairo

      • Customer Service SpecialistFull Time

        Madinaty ( Talaat Moustafa Group )

        Nov 2018 - May 2019 -6 months

        Egypt , Cairo

        • Sales Complaint SpecialistFull Time

          WE (Telecom Egypt)

          Dec 2015 - Nov 2018 -2 yrs, 11 months

          Egypt , Cairo

            • Education

            • Bachelor's Degree in Bachelor of social work

              The Higher Institute of Social Work

              Jan 2013 

            Skills

            • ICDL
            • Customer Service
            • Customer Care
            • Sales
            • Communication
            • Communication and Interpersonal Skills
            • customer complaints
            • Strategic Planning
            • Leadership Management
            • Analysis

            Languages

            • Arabic

              Fluent

            • English

              Advanced

            Training & Certifications

            • Anti-Corruption Course

              FedEX·2022

            • Customer Satisfaction and Retention Course.

              Talaat Moustafa Group·2018

            • ICDL

              The Higher Institute of Social Work·2012
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