Karim Hamed Elsayed

Facilities Coordinator

• Job Details:Oversee the daily operations of building facilities, ensuring compliance with health, safety, and environmental regulations. Manage vendor contracts, procurement processes, and service agreements for office utilities and maintenance. Coordinate corporate events, ensuring seamless execution of logistics and operational support. Maintain accurate records of facility expenses, contracts, and service reports. Conduct regular facility inspections to identify and address maintenance needs, ensuring optimal working conditions. Manage inventory and procurement for office supplies, ensuring cost-effective solutions. Collaborate with cross-functional teams to improve workplace efficiency and employee experience.

Call Center Agent

• Job Details:Provided exceptional customer support by handling inquiries, resolving complaints, and troubleshooting service issues. Assisted customers with billing, technical support, and account management. Maintained high-quality service standards and achieved performance targets consistently. Trained new hires on customer service procedures and best practices.