KA
Karim Ashraf
AI Developer at maids.cc
Dubai, United Arab EmiratesWork Experience
maids.cc
Jul 2024 - Present -11 months
- Job Details:Led the full redesign and upgrade of two company-critical sales chatbots leveraging LLMs. Oversaw prompt architecture, user flow, and system behavior for improved customer engagement and conversion. Engineered LLM-powered tools to support internal operations, including data analysis and employee performance review, improving cross-team efficiency and insight generation. Conducted comparative performance evaluations across multiple LLMs (OpenAI, Claude, Gemini), presenting actionable insights directly to the CEO to inform strategic decisions. Collaborated across technical and business units to integrate GenAI into daily workflows, supporting initiatives such as knowledge management, automated reporting, and internal decision support. Actively involved in evaluating new GenAI technologies and assessing feasibility of integration into team-specific processes.
Dell Technologies
Aug 2023 - Jun 2025 -1 yr, 10 months
Egypt
- Job Details:Designed and implemented advanced machine learning models. Contributed to company-wide digital transformation initiatives by integrating AI solutions with 5G technologies, driving innovation and operational efficiency.
Orange Egypt
Aug 2022 - Jun 2025 -2 yrs, 10 months
Egypt
- Job Details:Developed Java tools to enhance CRM capabilities and designed efficient SQL queries to streamline data access and reporting.
Education
Bachelor's Degree in Computer and Software Systems Engineering
Ain Shams University and University of East LondonJan 2019 - Jan 2024 - 5 yr
Skills
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Languages
Arabic
FluentEnglish
Fluent