karim asaad

Work Experience

Crystal rating experts - Montreal

Dec 2017 - Present -7 yrs, 6 months

Canada , Montreal

Job Details:● Responsible for software , hardware Technical support and Servers maintenance ● Provide Technical support for employees regarding operating system (windows 7 , windows 8 ). ● Monitoring server performance .

Sherweb - montreal

Apr 2017 - Nov 2017 -7 months

Canada , Montreal

Job Details:● Provide technical level2 support by telephone, email or chat to small and medium-sized enterprises clients. ● Analyze and solve technical problems related to azure and windows server ● Help clients with configuration and system administration issues.

Raya

Jun 2015 - Jan 2017 -1 yr, 7 months

Egypt , Cairo

Job Details:● Maintain operational, configuration, or other procedures. ● Perform periodic performance reporting to support capacity planning. ● Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.

Ase egypt

Apr 2010 - Jan 2015 -4 yrs, 9 months

Egypt , Cairo

Job Details:● Maintain and support the business applications on a daily basis to ensure applications are meeting the business needs and performing as required. ● Using monitoring tools for applications and server performance (AppDynamics, Wireshark.

MBA in Post graduate certificate in business administration
Heriot Watt University
Jan 2011 - Jan 2013 - 2 yr
Bachelor's Degree in Computer science
Cairo University (CU)
Jan 2008
High School - Thanaweya Amma
Saint Fatima Language Schools
Jan 2003