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karim Mahmoud abbas

Social media moderator at Teleperformance ( Nana )

Maadi, Cairo, Egypt

Work Experience

  • Social media moderatorFull Time

    Teleperformance ( Nana )

    Feb 2021 - Present -4 yrs, 4 months

    Egypt , Cairo

    • E-commerce SpecialistFull Time

      GUG

      Feb 2015 - Jan 2018 -2 yrs, 11 months

      Egypt , Cairo

      • Job Details:• Manage our online inventory • Develop campaigns to increase digital sales • Optimize paid advertising campaigns using SEO and other tools • Help manage our online marketing presence, including on social media platforms • Monitor changes in website traffic or increases in sales • Assist with forming our company’s overall digital marketing strategy • Managing, marketing, and optimizing our Amazon Marketplace account • Managing customer service and customer reviews • Coordinate orders with our shipping team
    • Social media moderator SpecialistFull Time

      Wiikii

      Dec 2013 - Jun 2014 -6 months

      Egypt , Cairo

      • Job Details:• Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification • Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action • Set up and optimize company pages within each platform to increase the visibility of company’s social content • Moderate all user-generated content in line with the moderation policy for each community • Create editorial calendars and syndication schedules • Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information • Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions • Collaborate with graphic designers team, by giving them a brief of what we need for our campaigns.
    • Medical secretaryFull Time

      Saudi Germany Hospital

      Jun 2012 - Nov 2013 -1 yr, 5 months

      Egypt , Cairo

      • Job Details:• Coordinate with the room service staff to receive clean rooms to admit on it the patients • Coordinate with the admission office or the emergency department before entering the • patients to give them the room number • Receive in patient files , and make sure there is the company format in the case that the • patient contracted with the hospital and print the patient's barcode and deliver the file to • the nurses to receive the patient • Passes on the rooms and print Dr. Name and medical no . for patients • Dealing on anything belong to the patient on the system as : charge orders of x-rays • lab analysis and the reservation blood request and asked for blood diamond • after reviewing the physician order in the patient file • Load what patient used of supplies and medication
    • Education

      • Master's Degree in Law

        Helwan University

        Jan 2010 - Jan 2011 - 1 Year

      • Bachelor's Degree in Law

        Cairo University (CU)

        Jan 2005 - Jan 2009 - 4 yr

      Skills

      • Business Development
      • E-Commerce specialest
      • Sales
      • Customer Service

      Languages

      • Arabic

        Fluent
      • English

        Advanced

      Training & Certifications

      • English

        MODLI·2010
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