KS

karim Sandli

Deputy Store Manager

Tunis, Tunisia

Work Experience

  • Deputy Store ManagerFull Time

    Ooredoo Tunisia

    Jan 2020 - Nov 2021 -1 yr, 10 months

    Tunisia , Tunis

    • Job Details:• Supervise, manage motivate sales team to optimize numbers. • Coach and assist the team to achieve business Objectives. • Supervise and coordinate he commercial activity of the store , Analyze sales results toward sales objectives. • Build up customer loyalty and retain important customer accounts through long-term protocol of agreement • Manage the cash flow of the store • Preparing Monthly reports to the direction
  • Sales RepresentativeFull Time

    Ooredoo Tunisia

    May 2005 - Dec 2019 -14 yrs, 7 months

    Tunisia , Tunis

    • Job Details:• Present, promote and sell products / services using strong arguments for existing and potential customers • Perform cost-benefit and needs analysis of existing / potential customers to meet their needs • Establish, develop and maintain positive business and customer relationships • Accelerate resolution of customer issues and complaints to maximize Satisfaction. • Achieve agreed sales targets and results on time
  • Customer Support AdvisorFull Time

    OP

    Aug 2003 - May 2005 -1 yr, 9 months

    Egypt , Damietta

    • Education

      • Management of Organisations Marketing in management of organisations

        High School of commerce of Tunis

        Jan 2002 - Jan 2004 - 2 yr

      • Bachelor degree in International trade in International Commerce

        High School of commerce of Tunis

        Jan 1998 - Jan 2002 - 4 yr

      Skills

      • Front Office Management
      • Sales representative
      • Assit Store Manager
      • Customer Service Management

      Languages

      • Arabic

        Fluent
      • French

        Fluent
      • English

        Fluent
      • Italian

        Beginner

      Training & Certifications

      • Certificate training of community management

        PROD COM·2021
      • Training of trainers

        Canadien Center of Human Development·2019
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