Karim Mohamed Bacel

Founder & Owner at Fruitology Edible Arrangements , Linda's Chocolatier

Nasr City, Cairo, Egypt

FMCG (confidential)

Jan 2020 - Feb 2024 -4 yrs, 1 month

Egypt , Cairo

Job Details:Managing all financial transactions of an Egyptian FMCG Chairman & family wealth including investments & bank accounts relationship with a value of 40 million USD.

Founder & OwnerFreelance / Project

Fruitology Edible Arrangements , Linda's Chocolatier

Dec 2014 - Present -10 yrs, 6 months

Job Details:•Manage and supervise employees to run day-to-day operations. •Promote and develop marketing strategies to increase sales and achieve customer satisfaction. •Provide one on one consultation with customers to determine suitable products that meet their needs.

HSBC Bank Egypt

Feb 2013 - May 2014 -1 yr, 3 months

Egypt , Cairo

Job Details:• Responsible of monitoring Anti Money Laundering and Compliance related tasks for 13 Retail Banking and Wealth Management branches to safe guard the bank from any potential loss that could result from exposing to any money laundry/compliance risk. • Assist line management in their responsibility for complying with all relevant regulation, including the provisions of advice on compliance/Money Laundering issues. • Monitor changes to business practices and products to ensure that Compliance/Money Laundry procedures and controls are adequate to cover them. • Report all material and significant breaches or potential breaches of regulations to Compliance and Senior Management. • Responsible for effectively managing the alerts in the Customer’s Activity Monitoring Programs guided by the set requirements and taking the decision of closing alerts according to KYC and business patterns. • Ensure implementation of all Compliance and AML related circulars & procedures from CBE/Local Laws and HSBC group policies. • Conduct quarterly AML and CMP seminars for Business Anti Money Laundering Compliance Officers located in branches that fall under my area of responsibility.

HSBC

Dec 2009 - Feb 2013 -3 yrs, 2 months

Egypt , Cairo

Job Details:• Responsible of managing all aspects of Retail Banking and Wealth Management of the branch, including sales and performance management, compliance and training. • Develop, direct and control the day to day operations of Retail Banking and Wealth Management team by providing knowledge, channels and tools needed to enable the subordinates to offer an excellent quality of service to achieve highest standards of customer service, maximum efficiency and profitability within the aggressive market environment in line with the operation plan. • Contributes towards the achievement of branch strategic and operating objectives and safeguards the branch from potential loss. • Establish and consistently maintain high service standards in the branch and role model customer-focused leadership across the business at all times to consistently deliver an excellent memorable customer service. • Conduct frequent irregular reviews of the work standards performed by staff for which they are responsible. • Encourage and develop a customer centric work culture and optimize internal and external customer satisfaction.

Bachelor's Degree in Accounting (English Section)
Ain Shams University (ASU)
Jan 1997 - Jan 2001 - 4 yr
High School - Thanaweya Amma
Talaea El Kamal Islamic English school
Jan 1997

Retail Banking Values Champion , Role modelling HSBC's Values & Business Principals .