KA

karim Abdelrazik

E-commerce Specialist at 2b

Maadi, Cairo, Egypt

Work Experience

  • Payroll FulfillmentFull Time

    Saib bank

    Jun 2022 - Present -3 yrs

    Egypt , Cairo

    • Job Details:• Assist Head RM in executing successful micro-events for acquisition of new clients. Acquire new accounts from group companies / family of existing customers. • Acquire new clients through developing professional relationships based on trust, empathy, credibility and ethical conduct. • Maintains a basic knowledge of all Bank products, services, procedures, policies and appropriate regulatory issues relating to daily job . • Opens new accounts, certificates of deposit, and all other ancillary products offered by the bank; answers customer questions, provides account opening information, and ensures that proper paperwork is completed and entered on the computer system.
  • E-commerce SpecialistFull Time

    2b

    Jan 2019 - Present -6 yrs, 5 months

    • Job Details:Create marketplace account at main biggest E-Commerce platform (jumia, amazon, noon , raya , b.tech , aman,..) • Create sales plans according to e-commerce marketing plan. (sales promotion) • Follow up on daily basis all sales activities through platforms • Coordination and arrangement with the courier to make sure the receipt of the products. • Follow up the account statement and courier delivery charges • Follow up the day-to-day operations related to own jobs in the business department to ensure continuity of work • Responsible for setting up meetings and follow our clients. • Responsible for dealing with clients. • Responsible for bringing new clients • Work closely with different teams (product management, graphics, sales) to provide updated content that will be shared across e-Commerce platforms. • Monitor changes in product sales using web analytics and Excel spreadsheets (pivot tables, VLOOKUP’s, etc.) to stay organized. • Ability to multitask and meet deadlines while maintaining attention to detail.
  • Senior salesFull Time

    Mobile Shop

    Mar 2017 - Jan 2019 -1 yr, 10 months

    • Job Details:Build relationships and continuous communication with existing and potential customers. • Asking questions to understand customer requirements. • A detailed explanation of all the company's products and services, and encourage customers to acquire them. • Take care of customer problems and help solve them, and transfer complaints and suggestions to the management of the company. • Prepare clear action plans (daily/weekly/monthly) and make periodic improvements. • Achieving targeting and planned profits from the management of the company. • Technical and professional knowledge through attending internal training in the company, in addition to searching for everything new to develop the sales process and attracting customers.
  • Logistic operatorFull Time

    Jumia

    Jan 2016 - Feb 2017 -1 yr, 1 month

    Egypt , Cairo

    • Job Details:Sorting and editing delivery areas. • Investigation with the courier about the delivery and receipt of orders. • Send and respond to emails about company problems.
  • Education

    • Bachelor's Degree in Accounting

      Helwan University

      Jan 2021 

    Achievements

    Best seller of the month in area at Mobile Shop company several times in a row

    Skills

    Languages

    • English

      Advanced

    Training & Certifications

    • ICDL course and soft skills

      Online·2021
    • Communication and Selling skills

      Radio shack·2020
    • Electronics technology

      Radio shack·2020
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