KA
karim Abdelrazik
E-commerce Specialist at 2b
Maadi, Cairo, EgyptWork Experience
Payroll FulfillmentFull Time
Saib bank
Jun 2022 - Present -3 yrs
Egypt , Cairo
- Job Details:• Assist Head RM in executing successful micro-events for acquisition of new clients. Acquire new accounts from group companies / family of existing customers. • Acquire new clients through developing professional relationships based on trust, empathy, credibility and ethical conduct. • Maintains a basic knowledge of all Bank products, services, procedures, policies and appropriate regulatory issues relating to daily job . • Opens new accounts, certificates of deposit, and all other ancillary products offered by the bank; answers customer questions, provides account opening information, and ensures that proper paperwork is completed and entered on the computer system.
E-commerce SpecialistFull Time
Jan 2019 - Present -6 yrs, 5 months
- Job Details:Create marketplace account at main biggest E-Commerce platform (jumia, amazon, noon , raya , b.tech , aman,..) • Create sales plans according to e-commerce marketing plan. (sales promotion) • Follow up on daily basis all sales activities through platforms • Coordination and arrangement with the courier to make sure the receipt of the products. • Follow up the account statement and courier delivery charges • Follow up the day-to-day operations related to own jobs in the business department to ensure continuity of work • Responsible for setting up meetings and follow our clients. • Responsible for dealing with clients. • Responsible for bringing new clients • Work closely with different teams (product management, graphics, sales) to provide updated content that will be shared across e-Commerce platforms. • Monitor changes in product sales using web analytics and Excel spreadsheets (pivot tables, VLOOKUP’s, etc.) to stay organized. • Ability to multitask and meet deadlines while maintaining attention to detail.
Senior salesFull Time
Mar 2017 - Jan 2019 -1 yr, 10 months
- Job Details:Build relationships and continuous communication with existing and potential customers. • Asking questions to understand customer requirements. • A detailed explanation of all the company's products and services, and encourage customers to acquire them. • Take care of customer problems and help solve them, and transfer complaints and suggestions to the management of the company. • Prepare clear action plans (daily/weekly/monthly) and make periodic improvements. • Achieving targeting and planned profits from the management of the company. • Technical and professional knowledge through attending internal training in the company, in addition to searching for everything new to develop the sales process and attracting customers.
Logistic operatorFull Time
- Job Details:Sorting and editing delivery areas. • Investigation with the courier about the delivery and receipt of orders. • Send and respond to emails about company problems.
Education
Bachelor's Degree in Accounting
Helwan UniversityJan 2021
Achievements
Best seller of the month in area at Mobile Shop company several times in a row
Skills
Languages
English
Advanced
Training & Certifications
ICDL course and soft skills
Online·2021Communication and Selling skills
Radio shack·2020Electronics technology
Radio shack·2020