Kareem Tarek Ahmed

Supply growth associateFull Time

• Job Details:I have 3 years of experience working as supply growth associate at Careem I managed the following : ▪ Developing and maintain strong relationships with all Captains ▪ Promoting the organization with existing and new captains ▪ Support your team in hitting our growth targets. We want as many people as possible to enjoy our services ▪ Ensuring our Captains follow the Careem quality standards ▪ Training Captains on our technology and customer service experience standards ▪ Captain on-boarding, support, captain happiness ▪ Collaborating with other team members to ensure that KPIs are met in assigned tasks ▪ Be of service to captains, customers and colleagues ▪ Get hands-on in a complex operational environment ▪ Achieve the required handling time & waiting time ▪ Launching new products/project. ▪ Drive effective captain loyalty and engagement programs to ensure strong captain retention and increase captain lifetime value