
kareem ibrahim Mohamed
Operations Manager
Haram, Giza, EgyptWork Experience
Operations ManagerFull Time
Outlook for clothing
Oct 2021 - Apr 2024 -2 yrs, 6 months
Egypt , Giza
- Job Details:Partnering with Sales, Marketing, Finance, and Operations to implement new processes. Optimizing existing sales processes and policies Analyzing sales data to support decision-making Hire, develop, and manage a high-performing sales operations team Developing and implementing sales processes for sales teams, specialists and other representatives Collaborating with upper management to identify business goals Identifying customers and sales opportunities by analyzing sales data and consumer trends Maintain inventory levels and ensure accurate record keeping Setting sales target Ensure store policies and procedures are being followed Follow up Branches target
Area ManagerFull Time
Cairo Scan
Nov 2018 - Apr 2021 -2 yrs, 5 months
Egypt , Giza
- Job Details:Daily fellow up malfunction of medical devices . Follow up doctors report Follow up Branches target , daily ,monthly , yearly Follow up shortage items at branches Applied and follow up JCI terms and condition Setting sales target Driving team performance . Maintaining and increasing standards of customer service Check P and L reports Assist upper management in decisions for expansion or acquisition
Assisstant showroom managerFull Time
united naghi
May 2016 - May 2018 -2 yrs
Saudi Arabia , Jeddah
- Job Details:Responsible for the sections target and make sure the full adherence of the company Policy. Submit request from warehouse about the needed products. Maintain stock level. Manage and control shrink Make weekly feedback about fast moves and slow moves items, review daily sales report. Daily check list for the floor. Responsible for the team attendance, appearance and attitude. Make monthly survey to be sent to the area manager Responsible for putting team schedule Responsible for the sales team evaluation.
Store ManagerFull Time
Land Mark (Center point store)
Feb 2012 - Apr 2016 -4 yrs, 2 months
Egypt , Giza
- Job Details:Responsible for the team target and make sure the full adherence of the company policy. Responsible for the team attendance, appearance and attitude. Responsible for putting the team schedule. Submit request from warehouse about the needed products. Daily check list for the floor. Review Daily Reports ( MTD & YTD ) Responsible for the home delivery requests made by the customers. Submit monthly report to be sent to area manager. To receive the needed products from the warehouse. Make market survey monthly to be sent to the area manager and inventory control. Responsible for the sales team evaluation and train the new hire. Handle the customer complaints and suggestions
Education
Bachelor's Degree in Bachelor degree in International language English department.
Madina AcademyJan 2004 - Jan 2009 - 5 yr
High School - Thanaweya Amma
Ahmed LotfyJan 2004
Achievements
traveld to stockholm Roma Barcelona saudi Arabia
Skills
- Sales
- Customer Care
- Communication
- Retail managment
- Communication skills
- Social Media
- Computer Skills
- Microsoft Office
- Marketing Research
- Customer Support
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Languages
Arabic
FluentEnglish
AdvancedGerman
IntermediateItalian
Beginner
Training & Certifications
Couch buddy trainer at the store
2016Coash body training
in current company·2015Customer service course
in current company·2015Training course in Oracle (ERP system)
in current company·2014live by customer
in current company·2014English course (Levels 5 and 6)
at AUC·2007Italian course (Level 1).
at Russian Cultural Institute·2006