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kareem mohamed reda saad

Senior Product Success, Software Project Manager at ServiceNow

New Nozha, Cairo, Egypt

Work Experience

  • Senior Product Success, Software Project ManagerFull Time

    ServiceNow

    Jul 2023 - Present -1 yr, 11 months

    Egypt , Cairo

    • Job Details:1) Manage software implementation and adoption. 2) Engage with customers and provide strategic solutions. 3) Manage the Development team to improve the product and resolve critical bugs based on customer feedback. 4) Manage the product backlog and shape the product roadmap based on customer experience. 5) Manage cloud software project delivery.
  • Software Project ManagerFull Time

    G2K Group GmbH

    Feb 2022 - Jul 2023 -1 yr, 5 months

    Egypt , Cairo

    • Job Details:• Managed and delivered on-premises software projects in Mexico, UAE, and Egypt • Managed all stages of software creation including architecture, design, development, Quality assurance, and implementation. • Manage feature requests and incorporate them into the product roadmap. • Prioritize the product backlog and software development tasks based on customer requirements and business objectives. • Create detailed software project plans and scope statements. • Plan and track the software development activities according to the milestones of the project. • Assign tasks to internal teams and assist with schedule management. • Analyze risks and opportunities. • Act as the point of contact and communicate project status to all participants. • Create and maintain comprehensive project documentation, plans, and reports. • Determine and define clear deliverables, roles, and responsibilities for team members required for specific projects. • Managing relationships with client and partner stakeholders to ensure their satisfaction throughout the project. • Manage, monitor, and communicate progress against the plan on a regular basis. • Manage and coordinate joint activities when applicable, and manage changes, and issues. • Manage the procurement of the servers and software licenses required for the project. • Modify and direct project plans to meet organizational needs. • Reduced expenditures by effectively negotiating vendor and service contracts to drive savings. • Adhered to budget requirements with excellent planning and consistent expense monitoring. • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules, and conflicts. • Maintained open communication by presenting regular updates on project status to customers. • Ensure delivery of the software product, meeting the technical, quality, timing, and cost targets of the project • Manage acceptance of all formal project deliverables. • Closed projects on completion of all project deliverables.
  • Software Project ManagerFull Time

    Paxera Health

    Jan 2020 - Feb 2022 -2 yrs, 1 month

    Egypt , Cairo

    • Job Details:Received accolades for effectively managing and delivering 20 software projects simultaneously on time and within budget. • Managed all stages of SaaS and on-prime model implementations including software development, Quality assurance, configuration, training, and support. • Reduced software project costs by 10% implementing cost-effective strategies. • Reduced expenditures by effectively negotiating vendor and service contracts to drive savings. • Ensure delivery of the software product, meeting the technical, quality, timing, and cost targets of the project • Manage the procurement of the servers and software licenses required for the project. • Managing relationships with client and partner stakeholders to ensure their satisfaction throughout the project. • Manage feature requests and incorporate them into the product roadmap. • Introduced unique project scope and objective definition, decreasing misunderstandings. • Analyze, understand, and define high-level Project Requirements, Schedules. • Refine/define the detailed scope of work for all project deliverables. • Develop a detailed project plan to produce all required deliverables. • Manage, monitor, and communicate progress against the plan on a regular basis. • Manage and coordinate joint activities when applicable, and manage changes, and issues. • Developed and initiated projects, managed costs, and monitored performance. • Modified and directed project plans to meet organizational needs. • Adhered to budget requirements with excellent planning and consistent expense monitoring. • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules, and conflicts. • Maintained open communication by presenting regular updates on project status to customers. • Manage acceptance of all formal project deliverables. • Closed projects on completion of all project deliverables.
  • Project ManagerFull Time

    Chint-Egemac

    Jan 2019 - Jan 2020 -1 yr

    Egypt , Cairo

    • Job Details:• Reviewed and discussed monthly project orders/client requirements to set a work plan for the month. • Prepared project reports for management, client, or others. • Managed, and followed up with design, sourcing, MRP, and manufacturing teams, to ensure that all milestones were finished on time. • Managed projects with a value of around 300 million L.E / Year. • Measured project performance using appropriate systems, tools, and techniques. • Monitored project costs and revenues. • Ensuring that projects are formally closed out as contractually agreed. • Predicted and alerted for any expected stoppers that may affect the project in terms of cost, resources, and time, provided the plan for suggested scenarios to overcome such stoppers. • Maintained customer satisfaction during the project duration.
  • Education

    • BS in Electrical engineering

      El Shorouk Academy (SHA)

      Jan 2011 - Jan 2016 - 5 yr

    Activities

    • Fundraiser at GATE

      Volunteering

      Sep 2013 - Sep 2014 -1 yr

    Skills

    • Project Management
    • Planning and Scheduling
    • Cost Control
    • Quality Control
    • Communication
    • Team Leadership
    • Organizing
    • Risk Management
    • Time Management
    • Microsoft Project
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    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • French

      Intermediate

    Training & Certifications

    • Agile Project Management

      Udemy·2022
    • Azure DevOps

      Udemy·2022
    • Professional Scrum Master™ I (PSM I)

      Scrum.org·2021
    • Scrum Master

      Udemy·2021
    • Project Management Professional (PMP)®

      Project Management Institute·2020
    • PMP

      CAD Masters·2019
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