kareem adel monsef

Service Center Manager and Operation ManagerFull Time

• Job Details: "Service Center Manager and Operation Manager” for automotive Maintenance and natural gas (CNG) conversion service in cairo. Acting as After sales Manger for 6 Service centers across Egypt. Responsible for Owners Fleets inspection & maintenance.

service reception section head & customer care seniorFull Time

• Job Details:Promoted till "Service Reception Section Head & customer care senior" Also worked as "Body & paint section head, senior operation ,workshop manager,direct spare parts sales supervisor, ". Marina summer campaign event as “service center manager & sales” . Roles was carried out: Manage service reception facilitates & Monitoring the work shop,customer care and spare parts direct sales and cashier. Responsible for VIP Customers and complains handling & doing on job Training Monitoring call center & customer care Monitoring required scheduled target and helping to achieve them. Making planning for service center performance improving . Help sales department & PDI department in cars preparation. Acting as company Representative in outer events. Helping in company campaigns planning (for after sales ,sales & marketing departments).

"workshop manager ,sales"and "technical trainer"Full Time

• Job Details:"workshop manager ,sales team supervisor"and "technical trainer" . Maintenance & sales for aviation fire fighting vehicles , aviation runways vehicles and special equipment in cairo airport . Also worked in other Egyptian airports at occasionally projects.