Basic Info

Kareem Kamal

More than 15 years

Alexandria, Egypt

Bachelor's Degree

Manager

Work Experience

Manager of Loan Advisors at Broad Sword Student Advantage

Experience Details

Manager of Loan Advisors

Operations/Management

Manager

With this company I oversaw a 150+ call center floor. I Maintained and monitored a 25,000+ client database. Top performer enveloped in a call center environment with daily/weekly goals. I constantly exceed all expectations and surpassed all sales quotas required by agents. I learned a great deal on how a call center is run and the art of enrolling clients in a student loan consolidation program.


Company Details

Broad Sword Student Advantage

texas, United States

101-500 employees

Financial Services

N/A

Oct 2012 to Jul 2016 (3 years 9 months)
General Manager at Sprint

Experience Details

General Manager

Operations/Management

Manager

With this company I built stores from the ground up. I successfully made a Tier 3 store profitable and achieved Tier 1 store sales; in my district buy upselling and constantly bundling accessories to achieve maximum average sale per customer. I helped launch the new Android phones as well as the new iPhone. Providing Excellent Customer Service was a vital role in making my store an enjoyable visit for my customers. I worked with my customers on a daily basis by going over bills and explaining proration and helped trouble shoot any device problems they may have.


Company Details

Sprint

Georgia, United States

101-500 employees

Retail

N/A

Sep 2009 to Oct 2012 (3 years 1 month)
Store Manager at T-Mobile

Experience Details

Store Manager

Operations/Management

Manager

I maintained and managed my store in a 9 person sales specific environment. I was in charge of achieving a $17,000 monthly goal in sales. I developed cultivating ways of gaining new business and strategic selling strategies. Maintaining monthly and costs while monitoring a 2,000 customer base. While still providing excellent customer service.


Company Details

T-Mobile

texas, United States

11-50 employees

Retail

N/A

Feb 2008 to Sep 2009 (1 year 7 months)
Store Manager at Cingular

Experience Details

Store Manager

Operations/Management

Manager

My primary responsibility for this company was revenue based sales; I gained a new generation of client relations, strategic direction, and project management. Identified and implemented marketing strategies to create interactive marketing solutions utilizing state of the art technologies.


Company Details

Cingular

texas, United States

11-50 employees

Retail

N/A

May 2005 to Feb 2008 (2 years 9 months)

Education

Bachelors in Business in Business

Education Details

Bachelors in Business

Business

UNT, United States

A / Excellent / 85 -100%

N/A

N/A

UNT
2001 - 2005
High School - American diploma

High School Details

American diploma

Rivera High School

United States

2001

A / Excellent / 85 -100%

N/A

Rivera High School
2001
This profile is fresh!
Last update 25 days ago.

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Profile Skills and Keywords

ArabicBusinessCustomer ServiceEnglishFinancial ServicesGeneral ManagerHRHandles StressHard WorkerInitiativeLeaderManagementManager Of Loan AdvisorsManagmentOrganizerRetailSalesStore Manager

Self-assesed Skills

Languages

Arabic

Arabic

: Beginner

: Beginner

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Fields of Expertise

sales

sales

: Expert

: Extreme - I love it!

:

More than 7 years

HR

HR

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

More than 7 years

Managment

Managment

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Leader, Hard worker, Initiative, Organizer, Handles Stress

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