Kareem Mohamed Hasan

Egyptian International Motors

• Workshop EngineerFull Time

  Jul 2021 - Present -3 yrs, 11 months

  Egypt , Cairo

  • Job Details:• Performs visual inspection / diagnosis of vehicle, using various checklists, diagnosis tools and aids during service reception, dynamic testing, including test-drives. • Identifies cause of malfunction, Documents, on data base, diagnosis methods utilized, as well as proper work steps to resolve issues after thoroughly understanding vehicle history and/or contacting the customer adviser for additional comments on malfunction. • Transfers and explains workshop a to the concerned technicians, including generating the required parts list for repair work. • Advises and supports workshop personnel in difficult diagnosis cases; may even perform the work myself in critical cases. • Conducts function / quality checks to ensure sustainability of repair work conducted, using the support of retrofit or complex special equipment. • Performs final inspection to ensure degree of repairs, roadworthiness, functional reliability and safety using various measuring instruments; may also conduct final test drive. Completes the vehicle repair report outlining faults, description of cause and repair work conducted. • Organizes the sequence of job cards, informs technician of time limitations for job completion and monitors their performance time. • Generates a daily report for workshop productivity and efficiency • Records all information on data base and prepares the relevant paperwork for payment purposes. • Ordering any needed special tools.
• Service AdvisorFull Time

  Nov 2019 - Jun 2021 -1 yr, 7 months

  Egypt , Cairo

  • Job Details:• Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system • Ascertains automotive problems and services by listening to customer's description of symptoms. • clarifying description of problems; conducting inspections; taking test drives; checking vehicle • Maintenance records; examining service schedules. • Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining • customer's approval of estimates; obtaining and providing contact telephone numbers; • Answering questions and concerns; arranging towing and temporary transportation.
• Body and paint service advisorFull Time

  Apr 2017 - Oct 2019 -2 yrs, 6 months

  Egypt , Giza

  • Job Details:• Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system. • customer's approval of estimates; obtaining and providing contact telephone numbers. • Answering questions and concerns, explain what work should be done on his vehicle. • Making a quotation of parts and work shall be done with estimated cost and delivery time. • Negotiate cost and parts which have to be replaced or repaired with the insurance agent. • Discuss with the customer the approval work of the insurance side and if there any other extra work the customer needs to have on his vehicle. • Be updated daily of which work had been done on work progress vehicle inside the body shop. • Checking all the approved work and all customer’s work had been done and checking if there are any defect in vehicle finishing, be sure of all paper, costs and bills are ready before contact the customer to deliver his car. • Deliver the vehicle back to the customer.
• Body and Paint shop engineerFull Time

  Jun 2016 - Mar 2017 -9 months

  • Job Details:• Supervising a group of technicians. • Provide advice and technical assistance to team members. • Allocate the workload to assigned team. • Ensure adequate maintenance of tools, equipment, and other materials in the department. • Coach and develop the job-related skills of team members to Facilitate improvements in their job performance.