Kareem Mohamed Mahmoud

IT Sales Account ManagerFull Time

• Job Details:-Present our Company and our products and services -Take sessions and courses online to get more info about Products -Arrange Meetings to Demand (opportunities & Forecasts) & attend tenders -Delivering sales presentations to high-level executives -Ensure promotions and marketing activities with customers & distributors -Manage my Pipeline (opportunities & forecasts) that must be over 150% from my quota -Put Margins & Prices -Contact with distributors to reach and deliver customer needs -Compare between all distributors prices & technical specs also to check the availability -Managing a portfolio of accounts -Recommend solutions that achieve work efficiency and cost deduction -Take specs or recommend according to customer needs -Using an existing network of industry contacts to generate new business -Ensuring necessary actions are undertaken by the account team -Building a database -Maintaining and expanding relationships with existing clients -Try to achieve sales targets - Completing administrative work and Prepare All Reports (minutes of meetings, pipeline analysis, others) -Follow up with customers & Distributors to get feedback also to reach target prices -Close & finish deals

IT Sales Account ManagerFull Time

• Job Details:-Present our Company and our products and services -Take sessions and courses online to get more info about (Commercial & Enterprise )products -Arrange Meetings to Demand (opportunities & Forecasts) & attend tenders -Delivering sales presentations to high-level executives -Ensure promotions and marketing activities with customers & distributors -Manage my Pipeline (opportunities & forecasts) that must be over 150% from my quota -Managing a portfolio of accounts -Recommend solutions that achieve work efficiency and cost deduction -Take specs or recommend according to customer needs -Using an existing network of industry contacts to generate new business -Ensuring necessary actions are undertaken by the account team -Building a database -Maintaining and expanding relationships with existing clients -Try to achieve sales targets - Completing administrative work and Prepare All Reports (minutes of meetings, pipeline analysis, others) -Follow up with customers to get feedback also to reach target prices -Close & finish deals

Technical support advisorFull Time

• Job Details:-Resolve customer complaints via phone, email, mail, or social media. -Use telephones to reach out to customers and verify account information. -Greet customers warmly and ascertain problem or reason for calling. -Troubleshoot technical problems(internet-receiver-landline) -Assist with placement of orders, refunds, or exchanges. -Advise on company information. -Take payment information and other pertinent information such as addresses and phone numbers. -Place or cancel orders. -Answer questions about warranties or terms of sale. -Act as the company gatekeeper. -Suggest solutions when a product malfunctions. -Handle product recalls. -Attempt to persuade customers to reconsider cancellation. -Inform customer of deals and promotions. -Sell products and services. -Utilize computer technology to handle high call volumes. -Close out or open call records. -Compile reports on overall customer satisfaction. -Read from scripts. -Handle changes in policies or renewals.