KS
Kareem S
Incident Manager at RAC
Work Experience
RAC
Apr 2025 - Present -2 months
- Job Details:Manage roadside incidents for RAC and DAF customers during critical situations. Act as the main point of contact to ensure smooth coordination and communication. Use the Dafaid system to dispatch fast and effective breakdown support. Help drivers return to the road quickly and safely through efficient service delivery.
Asda
Oct 2024 - Jan 2025 -3 months
- Job Details:Accurately selected and packed customer orders, maintaining efficiency and organization, maintaining 99% accuracy. Processed an average of 1400 items per shift, ensuring accuracy and timeliness. Adhered to health and safety regulations, maintaining a clean and hazard-free work environment.
IKEA
Jul 2023 - Oct 2024 -1 yr, 3 months
- Job Details:Delivered high-quality results in a fast-paced environment, handling 200+ items daily. Collaborated with the team to maintain efficient workflows during peak hours.
Lidl
Sep 2022 - Jan 2023 -4 months
- Job Details:Updated database with new items and ensured over 98% accuracy. Inspected and documented 200+ items daily to identify and handle damaged stock. Maintained health and safety procedures.
Education
Bachelor's Degree in Computer Science
Staffordshire UniversityJan 2024 - Jan 2025 - 1 Year
Bachelor's Degree in Software Development
Just ITJan 2025 - Jan 2025 - 0 Month
Bachelor's Degree in Computing
Walsall CollegeJan 2021 - Jan 2024 - 3 yr