KS

Kareem S

Incident Manager at RAC

Work Experience

  • Incident Manager

    RAC

    Apr 2025 - Present -2 months

    • Job Details:Manage roadside incidents for RAC and DAF customers during critical situations. Act as the main point of contact to ensure smooth coordination and communication. Use the Dafaid system to dispatch fast and effective breakdown support. Help drivers return to the road quickly and safely through efficient service delivery.
  • Team Member

    Asda

    Oct 2024 - Jan 2025 -3 months

    • Job Details:Accurately selected and packed customer orders, maintaining efficiency and organization, maintaining 99% accuracy. Processed an average of 1400 items per shift, ensuring accuracy and timeliness. Adhered to health and safety regulations, maintaining a clean and hazard-free work environment.
  • Team Member

    IKEA

    Jul 2023 - Oct 2024 -1 yr, 3 months

    • Job Details:Delivered high-quality results in a fast-paced environment, handling 200+ items daily. Collaborated with the team to maintain efficient workflows during peak hours.
  • Data Entry

    Lidl

    Sep 2022 - Jan 2023 -4 months

    • Job Details:Updated database with new items and ensured over 98% accuracy. Inspected and documented 200+ items daily to identify and handle damaged stock. Maintained health and safety procedures.
  • Education

    • Bachelor's Degree in Computer Science

      Staffordshire University

      Jan 2024 - Jan 2025 - 1 Year

    • Bachelor's Degree in Software Development

      Just IT

      Jan 2025 - Jan 2025 - 0 Month

    • Bachelor's Degree in Computing

      Walsall College

      Jan 2021 - Jan 2024 - 3 yr

    Skills

    • JavaScript
    • SQL
    • Python
    • C#
    • Full Stack Development
    • RESTful APIs
    • HTML5
    • CSS3
    • React
    • NoSQL
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